Hikvision password reset

Hikvision password reset DEFAULT

Hikvision Password Reset Tool

Hikvision Camera Password Reset Utility

This tool will generate a password reset code which you may use to reset a forgotten admin password for a Hikvision camera.

Enter your camera's complete CASE SENSITIVE serial number, as seen in the Hikvision SADP tool. You can find your serial number via the instructions in this thread.

Important: The date you enter below much match with the camera's clock. Most likely it is not today's date! To find out what date your camera thinks it is, power cycle your camera, give it time to boot up, and then refresh your camera list in SADP and check the Start Time column.

Enter the 4 digit year the camera thinks it is:

Enter the 2 digit month the camera thinks it is:

Enter the 2 digit day the camera thinks it is:

Your password reset code will appear below.

The code must be entered into the Hikvision SADP tool in the Serial code box (called Security Code in later SADP versions). The camera will compare its internal date and time with the date and time you have entered above. The Serial Number and date much match perfectly or else the code will not work.

Tool created by bp2008. Discussion thread here.

Sours: https://ipcamtalk.com/pages/hikvision-password-reset-tool/

Hikvision Camera/DVR/NVR Password/Security Code Reset Tool

Here we present you the most popular Hikvision utility which allows you to obtain admin password reset code online, it 100% works and there is no need to download any software or tool. By using this online tool, you can generate a security code for your security cameras according to the algorithm. The algorithm is the tool can generate a code by calculating serial number and current date of your IP camera. Before using this tool, please get the device serial number by either checking the product label on camera or using the Hikvision SADP tool.

    This tool helps to solve problem as below:
  • You need to reset Hikvision IP camera/DVR/NVR
  • You want to reset password of network camera/video recorder
  • You accidently forgot admin password of your security camera/surveillance NVR/DVR
  • You want to find a Hikvision password key or generator
  • You don't know username of the security camera
  • You want to have a security code to reset your camera

Please note that this tool works with your Hikvision network cameras, it doesn't work other brands such as Dahua, Vivotek, Honeywell.

Hikvision Camera Password Reset Online Tool

Enter your camera's complete CASE SENSITIVE serial number, as seen in the Hikvision SADP tool.

Important: The date you enter below much match with the camera's clock. Most likely it is not today's date! To find out what date your camera thinks it is, power cycle your camera, give it time to boot up, and then refresh your camera list in SADP and check the Start Time column.

Enter the 4 digit year the camera thinks it is:

Enter the 2 digit month the camera thinks it is:

Enter the 2 digit day the camera thinks it is:

Your password reset code will appear below. (Tap/click it to reveal the result!)

The code must be entered into the Hikvision SADP tool in the Serial code box (called Security Code in later SADP versions). The camera will compare its internal date and time with the date and time you have entered above. The Serial Number and date must match perfectly or else the code will not work.

Sours: https://www.unifore.net/ip-video-surveillance/hikvision-camera-password-reset-utility.html
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Password Reset

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 

Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.

Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

Action after firmware upgraded

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

Sours: https://us.hikvision.com/en/pwreset

Hikvision Password Reset Tool

Hikvision password reset tool. There are so many available methods for using the Hikvision password reset tool. Here, we are going to discuss the easiest way to use the Hikvision password reset tool. Before starting let’s get some knowledge about Hikvision password reset tools.

Download the Hikvsion Password Reset Tool.

You can also download the Hikvision password reset tool. Using this tool you can unlock your Hikvision device easily. To reset the password of the Hikvision device using this tool is very simple and easy. You have just downloaded this tool and install it on your PC and then it will automatically detect your Hikvision device.


Download Hikvsion Password Reset Tool


After that just click the option called “Forget Password” and now a .xml file will be export and this file can be sent to Hikvision support or using the above tool you can reset the Hikvision device password.

What is the Hikvision password reset tool?

Hikvision is the big name in the CCTV industry and has so many good products. So it very necessary to provide good technical assistance to its clients. Hikvision allows its users to download some kind of tools for their devices. Similarly, Hikvision provides some tools for resetting the device password called the Hikvision password reset tool.

What is the tool available for the Hikvision password reset?

  •  Batch configuration tool
  •  SADP Tool for Hikvision
  •  Hikvision IVMS Tool

Hikvision password reset tool

Method 1

How to Hikvision password reset using the Hikvision password reset tool

The best and easiest way to reset the Hikvision device password is by using the SADP tool. For using this tool there are some requirements. Please get all the required things before starting the procedure.

Requirements for using the Hikvision password reset tool SADP

  1. Windows Computer/Laptop
  2. Lan Cable
  3. Basic knowledge of computer

Step 1: Download the Hikvision password reset tool SADP

  • Click on this link to download SADP Tool
  • Install SADP Tool into your computer
  • Connect your device to your computer via Lan cable

Step 2: Run the SADP tool to your computer

Here, you got a list of the connected devices. In the list, you got some information about your device. You only need the current date of the device(DVR/NVR) and the serial number of the device.

Hikvision password reset tool

Step 3: write a mail to Hikvision support

Copy the Start Time and Device Serial No and send them to HIKVISION technical support. Here a list available for Hikvision technical support email ids according to your country or region find the correct mail id and mail the Date and the Serial number of the device.

After some time you got a return mail from Hikvision have some information including a date followed by a code. Save it

Hikvision password reset tool

Step 3: Click on Forget Password on SADP

Now come back to SADP on your computer. Now click on “forgot password”

Hikvision password reset tool

After clicking you got a pop-up and ask for security code. Enter the security code (got from email) and click on the confirm button. Your device password has been set to the default password.

Hikvision password reset tool

Method 2

  1. Open the login screen where asks for the password directly to your DVR
  2. Clicking Left-bottom corner on screen 2-3 times
  3. you will find a serial number of your device (DVR/NVR)
  4. Mail this serial number along with the current date and time at the Hikvision Support email.
  5. Email according to the country so you need to find the write Email. You can chat on the support page.
  6. Then after 15-20 minutes, you will get a mail having a master password.
  7. Enter this master password into DVR.
  8. Note: This is valid for only one day.

Method 3

You can use the Hikvision password reset tool below. Fill the serial number, and the current date the text boxes given below. After that, you get the new password for your Hikvision device.

how to reset the password of DVR CP Plus, Hikvision, TVT

Here we discussed the Hikvision password reset using the Hikvision password reset tool. If you have any queries or suggestion please write to us in the comments box.

Sours: https://cctvdesk.com/hikvision-password-reset-tool/

Password reset hikvision

This article will show you how to reset the password for Hikvision NVR, DVR, or IP camera. In case you have lost or forgotten the password, then simply follow this guide.

There a few methods of how the Hikvision password reset can be done and all these methods depend on the manufacturing date. (and model) The older Hikvision devices can be reset using the password generator tool, the newer ones can be reset using another tool that exploits a software issue on the Hikvision platform.

The newest version is able to be reset using the export mode through the SADP tool (sending the code to the Hikvision support team or to your dealer/reseller). Here we’ll explain these methods, keep trying and find out which one works in your case.

How to Reset the Password of a Hikvision camera (DVR, NVR)

There are two components in reset the password of a Hikvision device. First, you need to identify the serial number of the unit and you’ll use this serial number to create a reset code.

Second, if you’re trying to reset a DVR or an NVR, you may need to use the system’s date which is the timeframe. This is easy to find, just check the cameras’ feed on the monitor and note the date stamped on the video.

How to get the serial number for the Hikvision device

Basically, you need to locate and note the serial number of your device (IP camera, DVR, NVR). You can find this serial number on the label/sticker attached to your camera or your recorder.

Another method is to use the Hikvision SADP tool to retrieve the serial number. This tool will scan your local network and list all the Hikvision devices found on the network. It also shows specif information such as the IP address, model of the unit, serial number, etc.

You need to download and install the SADP tool (get the SADP on this link, install version 2.0). After the SADP is installed in your computer/laptop, run it and all your Hikvision devices on the network will be listed there.

The serial number of each device (camera, NVR, DVR) is under the Device Serial Number column (check the picture below). You need to copy that use it in the next steps. Note: You must install the SADP version 2.0, sometimes called “the old SADP”.
Reset Hikvision password

Note the serial number marked with the red circle. Copy it because we will need the next steps.

Method 1. Reset Hikvision Password using the Password Generator tool

This tool may or may not work for your IP camera, NVR or DVR. Please follow the instructions very carefully and be precise in all your inputs into the tool.

Devices on newer firmware require a more secure password reset procedure (this method won’t work). This tool will only work with cameras running firmware older than 5.3.0. And for the recorders (NVR or DVR) manufactured prior to 2017. Won’t work for anything newer, but it’s worth trying if you don’t know when the unit is manufactured.

Access the Hikvision Password Generator. Enter the device’s serial number and the current date on the camera or NVR (this is important, the entered date must be correct).

Important Note: Some Hikvision devices (perhaps only NVRs) show their model number appended to the beginning of their serial numbers. You may need to remove this from the serial number that you enter into the tool. For example, if the serial number shows as DS-7208HVI-ST0123456789AAWR987654321WCVU and the device’s model number is DS-7208HVI-ST, then the true serial number is 0123456789AAWR987654321WCVU which the one that you need to use on the password generator.

Reset Hikvision password

Once you get the generated code from the tool above you must enter it on the SADP software and reset the password. Note you need to install the SADP version 2.0 to perform this reset (uninstall any previous versions). Select the camera and enter the Secure code on the box. After the reset is done the password will be 12345.
Reset Hikvision password

Method 2. Use Hikvision Password Helper

This small software is developed by bp2008 on Gitbub and exploits a backdoor found on Hikvision devices.  Download the software here (google drive link) and have it installed on your computer/laptop.

It doesn’t work for all the firmware versions, but may it will work for yours. Nothing to lose if you give it a shot. It works for Hikvision firmware versions listed below:

  • + V5.2.0 build 140721 – Vulnerable
  • + V5.2.0 build 141016 – Vulnerable
  • + V5.3.0 build 150513 – Vulnerable
  • + V5.3.3 build 150514 – Vulnerable
  • + V5.3.6 build 151105 – Vulnerable
  • + V5.3.8 build 151224 – Vulnerable
  • + V5.3.5 build 161112 – Vulnerable
  • + V5.4.0 build 160401 – Vulnerable
  • + V5.4.0 build 160520 – Vulnerable
  • + V5.4.1 build 160525 – Vulnerable
  • + V5.4.0 build 160530 – Vulnerable
  • + V5.4.3 build 160705 – Vulnerable
  • + V5.4.3 build 160808 – Vulnerable
  • + V5.4.4 build 161125 – Vulnerable
  • + V5.3.9 build 170109 – Vulnerable
  • – V5.1.6 build 140412 – NOT Vulnerable (to ICSA-17-124-01)
  • – V5.4.3 build 170123 – NOT Vulnerable
  • – V5.4.5 Build 170123 – NOT Vulnerable
  • – V5.4.3 build 170217 – NOT Vulnerable

There are five simple steps to reset the password using this tool, and you can even skip steps 3 and 4 in many cases. Connect your camera on the network, locate the IP of the camera using the SADP tool and get the HTTP port as well (default one is 80).

Type the IP address and the port on the tool. Then click Get User List and choose the admin account from the list. Set a new password and click “Reset Password for selected user”. After that, your camera will have your new password or it will get defaulted to password “12345abc”. Try both of them to see which one works.
Reset Hikvision password

Method 3: Reset Hikvision Password by sending an email to the Hikvision Support Team or your local dealer/reseller

This method works by sending out an email containing the Hikvision device’s serial number and having the Hikvision team or your dealer reply back with a reset password.

Before you start, you cannot use the old version of SADP for this method. Uninstall the old SADP and download the new version (looks like the screenshot below).

Step 1: Open SADP and select the camera or NVR you want to reset by ticking the box next to the device on the left side of the list and then click the Forgot Password link at the bottom of the pop-out tab on the right of the SADP window.
Reset Hikvision password
Step 2: Click the Export button on the pop-up to export the reset file and then select a folder to save the file to that is easy to find. Once you have exported the reset file the camera/NVR you are resetting must remain powered ON until the reset is complete.
Reset Hikvision password Step 3: Open your emails and attach the reset file to a new email, send this file to the Hikvision support team or your local dealer/reseller. They’ll verify your purchase and send back a reset code. Once you get a reply from them, follow the next step.

Step 4: Open SADP and return to the export pop-up from before, this time you will want to go to step 2 and tick the Import File box, then click the folder icon and find the reset file we just sent you, open it so the file route appears in the box like below, finally enter the new password twice and then click Confirm.
Reset Hikvision password After clicking confirm a box should appear with a green tick and the words Reset Password Succeeded.
Reset Hikvision password With the password reset you can now open an Internet Explorer browser, search the IP address of the device and log in using the new password, once you can then proceed to do what you like with the device (we would recommend checking your firmware is up to date before you do anything else).


In this guide, we showed how to reset the password for a Hikvision IP camera, NVR, DVR. You need to know the serial number of the unit and the date of the system. The first two methods work for certain models and firmware versions.

The last one works for any devices as long as you export the Password Reset file and the seller or Hikvision sends you a reset file within the same day. If you’re stuck, we’d recommend contacting the installer, Hikvision, or the company who sold you the product. If you need to get a new security camera system, check out our recommendations.

Disclosure:Some of the links in this post are Amazon affiliate links. This means if you click on the link and purchase any item, we will receive an affiliate commission at no extra cost to you. Thanks for your support!

Sours: https://securitycamcenter.com/reset-hikvision-password/
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How to Reset Hikvision Camera/DVR/NVR Password - 2020 Version

We are pleased to know you own and use Hikvision products, Hikvision products are high quality and cost competitive when comparing with similar brands. After vulnerabilities revealed by Internet security organization, Hikvision released updates to fix it and your devices no matter it’s an IP camera, DVR, or NVR are more secure, but it makes password reset becomes a bit complex. This article provides you the latest information on subject - how to reset HIkvision products password.

According to technical support document provided by Hikvision, the company’s products share different password strategies. You’re able to reset the password by using Hikvision SADP tool, which you can find it on CD or download it from Hikvision official website. As the alternative, you can download camera’s XML file then submit it to Hikvision technical support, they will contact you promptly, meanwhile give you new password.  

1# Reset password by SDAP Tool

Regarding to this tool, we have an article to introduce the usage of Hikvision SDAP Tool. Connect the device to local network and run SADP software to search online devices. Once it has been discovered, select the device and click “Forget Password”. 

SADP Forget Password

It will pop-up a dialog, you need to enter security code to restore default password. After input security code, hit “confirm” to restore password.

SADP Restore Password Dialog

2# How to get Hikvision security code?

Well, there is no password tool to allow you automatically generate a security code on Internet. You have to copy the Start Time and Device Serial Number and then submit to Hikvision technical support team, the team will run the password tool and generate a security code according to the date/time and serial code info.

    The receiving security codes will be like this:
  • 2018-8-01:qe9ryzRQdy
  • 2018-8-02:qQRzed9ezR
  • 2018-8-03:zQeqz9yee
  • 2018-8-04:RzzSRrRyzd

Please note you need to pick the one matches the date and time which displayed in your device (system time of your device).

If you think getting security code is so complex, no idea how it works. The security camera will pop-up a dialog can export XML file. Click “Export” button to download the XML file, send the XML file to Hikvision technical support team. They will return encrypt file or forward your request to local distributor. Choosing the path of the encrypt file, input your new password and confirm, click “Confirm” and your password will be reset.

Reset Password by Export XML File

Besides export XML file, the dialog also provides you a QR code. What the QR code does? Well, instead of exporting XML file, you can take a photo of QR code then send it to Hikvision technical support team. They will provide you “key” which allows you to set a new password.

Reset Password QR Code

3# How to reset password for Hikvision DVR/NVR/iVMS software?

New password resetting strategy is available for –E/-K/-I series NVR from V3.4.90, and Turbo 3.0 DVR (DS-HG/HQ/HUHI-F series) from V3.4.80. With this strategy, customers would be able to reset device password on their own. (2) All password resetting strategies below are only valid in local area network. Local GUI, SADP, iVMS-4200, and Web client support new password resetting strategy. (3) The security code resetting strategy (enter by double click left bottom corner of login interface) is removed from this version.) 

Method 1 - Using GUID File

User can export the GUID file in advance and reset the password by importing the GUID file when needed. Remember to key in the old password before exporting the GUID file. Please notice that if the admin password is changed or GUID file has been used, GUID file will be invalid.

Export GUID File
Export GUID File

When you forget your device password, enter new password resetting interface by clicking Forget password.

Forget Password

Find the exported GUID file, then import it to reset device password.

Method 2 - Validation Question

User can set validation questions and reset the password by answering the pre-set questions when needed.

Validation Question

When you forget your device password, enter new password resetting interface by clicking Forget password. After answering all the questions correctly, you’d be able to change your device password.

4# Password Reset Troubleshooting

In case that you do not succeed and still having problems to reset the password check following steps: 

Reset Password Failed

If you get the error message: Reset password failed. Make sure that all your devices (computers, cameras, recorders, switches, etc.) are connected to same IP range in your LAN (Local Area Network); If you are using a laptop which is connected to same switch via a network cable, not WIFI connection, make sure that your WIFI adapter is disabled. Then restart SADP tool and try again. If you make any changes to your IP address while SADP is on, then you’ll need to restart SADP for the changes to apply; Kindly keep your device online after sending the *.xml file or *.excel file to us.

Sours: https://www.unifore.net/ip-video-surveillance/new-version-how-to-reset-hikvision-camera-dvr-nvr-password.html

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