Genucel consumer reviews

Genucel consumer reviews DEFAULT

We all love youthful looks. No one appreciates the appearance of fine lines or wrinkles on their skin to signify that they are steadily heading into their senior years. 

Of course, there’s nothing wrong with aging, but the majority of us tend to enjoy the virility in all things that comes with youth. 

This is the reason why the skincare industry is awash with anti-aging products. All of which promise to make you look as young and sweet as you were in your teens. 

In this piece, we take a deeper look at Genucel – a skincare outfit that promises to deliver you heaven as far as looking young is concerned. But is it worth your time and money? Read on to find out more.

XYZ Smart Collagen

Genucel Review: Brand Overview

Genucel is one of the many skincare products you are going to encounter if you are looking for a cream to help you turn back the hands of time. It is popular amongst the anti-wrinkle category. 

The popularity, however, is not thanks to its effectiveness. This product is being aggressively advertised in the market. 

It purports to contain some of the best formulations for removing wrinkles and fine lines. For any potential buyer, this claim comes under direct fire due to the numerous negative reviews the product has. 

The past users are of the opinion that its claims exceed the effect of the product. There’s a general feeling of dissatisfaction if we take into account the many reviews it has received.

In this review, we will share with you all you need to know about Genucel. We’ll discuss the ingredients, their benefits, the various products you find under this line, their manufacturer, how to use them, who should use them, and their potential side effects. 

Genucel Pros & Cons


  • Contains clinically effective ingredients
  • The manufacturer provides a transparent ingredient list
  • It is relatively affordable


  • Has various products which can only be purchased in sets
  • Some of the key ingredients may not be effective in reducing wrinkles
  • Has a substantial amount of negative reviews
  • Every purchase automatically enrolls you into an auto-ship program
  • Since it is available in sets, it is confusing to most customers

What is Genucel: Is It Legit?

Genucel is an anti-aging products brand. Their product focus is on targeting wrinkles appearing near the eyes and the jawline. 

The brand is owned by Chamonix – an anti-aging skincare product manufacturer. Their claim to fame is that they tap into the power of antioxidants to fight off the effects of free radicals. This in turn saves the skin from the environmental factors that may leave it looking older. 

According to the company, none of its products contain petroleum derivatives, preservatives, mineral oils, or any other chemical that may be detrimental to the skin.

Genucel is sold in different sets, with each set designed to target various skin problems at once. As such, it comes with the promise of giving you great-looking skin, irrespective of your age, or the current state of your skin.

Genucel Product Line

Genucel deals with a range of anti-aging products, with the following items currently present in the product repertoire-:

Genucel Deep Firming Syrup

This syrup delivers about 7.5% of vitamin C to the skin. It contains a considerable dose of antioxidants that works in two ways. It lessens wrinkles and also fights against free radicals to stop the appearance of fine lines.

Genucel Redness Repair

It’s a restorative cream that helps to reduce skin redness without causing any unwanted side effects. It is highly recommended for dealing with patchy areas on the neck, chest, and face.

Genucel Plant Stem Therapy

This serum contains about 2% Eyeseryl. It promotes healthier and smoother skin upon usage. It’s a fast-acting serum that will bring you results within 15 days once you start using it.

L’Essence Neck Treatment

This is a concentrated face cream that primarily features green tea and vitamin C extracts. 

Its main role is to restore the elasticity around the neck region and to deal with hyperpigmentation that usually leads to dark patches.

Cristales Microdermabrasion

A powerful exfoliant treatment designed to remove bacteria, face dirt, and dead skin using very fine exfoliating particles. It also helps the skin to fight discoloration and roughness.


Gen90 is a proprietary blend formulated to temporarily make the skin plump and remove bagginess and fine lines. The product claims to contain micro-fillers of magnesium aluminum silicate.

Genucel Eyelid Treatment

This treatment is formulated to deliver peptides to the eyelids and to help in the fight against fine lines and sagging skin.

Genucel Jawline Treatment

Just as the name suggests, this product promotes the toning of the neck and jawline. It causes the skin in such areas to tighten up, reduces fine lines, and makes the skin smoother.

Genucel Immediate Effects

Designed to hydrate the skin, fill in the wrinkles, and make it appear smoother.

Genucel XV

Genucel XV is a moisturizer that delivers peptides directly to the skin to boost the production of collagen and to improve blood flow to the skin for better skin health.

Genucel Packages

As noted earlier, the Genucel line features various sets of products designed to reverse the signs of aging near the eyes and the jawline. Below is a brief look at the packages you find for either the eye or the jawline treatment.

  1. Genucel Eye Bag Treatment Package

If you’re looking for eye bag treatments the following packages are available as options-:

Essential Package – It’s a 2-month supply of the famed Genucel Plant Stem Cell Therapy as well as Genucel Immediate Effect. This package retails for $127.

Promotional Package – The promotional package will get you a 2-month supply of Genucel Immediate Effect, Genucel Plant Stem Cell Therapy, Genucel Eyelid Treatment, and Genucel Redness Repair. This package retails for $154.

Complete Package – The complete package gets you a 2-months supply of L’Essence Neck Treatment, Cristales Microdermabrasion, Genucel Immediate Effects, Genucel Plant Stem Cell Therapy, Genucel Eyelid Treatment, and Genucel Redness Repair. It retails for $220.

  1. Genucel Jawline Treatment

Wrinkles on the jawline are a common problem area for most people with the onset of age. The Genucel Jawline Treatment package aims to target especially that. It contains the following -:

Essential Package – This package comes with a 2-month supply of Genucel Jawline Treatment, and Genucel Immediate Effects, all for just $127.

Promotional Package – This package gets you a 2-month supply of Genucel Immediate Effect, Genucel XV, Genucel Eyelid Treatment, and Genucel Jawline Treatment.

Complete Package – In this package, you will find a 2-month supply of Genucel Eyelid Treatment, L’Essence Neck Treatment, Gen90, Cristales Microdermabrasion, Immediate Effects, and Jawline Treatment.

Irrespective of the package you purchase, two free gifts will always be included with every order. They include Genucel Deep Firming Syrup, and Genucel Plant Stem Cell Therapy (0.5 oz).

Genucel Ingredients

Genucel ingredients are focussed around anti-oxidants. Their wide range of products naturally implies that there is also a wide variation in the formulation of each. However, since each product is battling the effects of wrinkles, there are certain common ingredients that feature in nearly all of them. Some of these key ingredients are-:

Apple Stem Cell

Plant stem cells have continually found their way into skin care formulations because of their ability to regenerate aging skin. In Genucel, apple stem cells have been used as one of the major sources for the rejuvenation properties of the skincare product.

Capric Triglyceride

Capric Triglyceride is obtained from coconut fat and it is a common item in the ingredient list of many skincare products. It has a very high content of antioxidants, and it is also one of the best moisturizers you will ever come across in the skincare world.

Sodium Hyaluronate

Sodium Hyaluronate is also known as hyaluronic acid. It is mostly injected into the skin as a means of stimulating the production of collagen and to reduce the appearance of wrinkles and fine lines. 

Certain studies have suggested that it can be effective when used topically, but there is still no solid evidence to bring certainty on such efficacy. 

Its molecules are considered to be too large. This in turn makes it difficult for them to penetrate the skin pores and access the dermis layers of the skin where collagen is produced.

Gynostemma pentaphyllum

Gynostemma pentaphyllum is a plant native to the Asian continent. It has been conveniently nicknamed the “southern ginseng” owing to its numerous healing properties. 

It is widely used in the treatment of conditions like low cholesterol, obesity, and diabetes. It is rich in antioxidants, making it effective in fighting the downsides of free radicals on human skin. 

Aloe Barbadensis Leaf Juice

This is the juice obtained from aloe plants. For centuries, the aloe plant has been used as an edible nutrient source as well as a skincare product. 

It’s excellent at nourishing the skin and supplying it with antioxidants that keep free radicals away and reverse the effects of aging.

Green Tea Leaf Extract

Green Tea Leaf Extract is well known for its antioxidant properties. It is very effective in protecting the skin around the eyes from damage done by free radicals. Such damage is the number one reason for the appearance of wrinkles in such areas.

Algae Extract

Algae Extracts contain important minerals that are vital in stabilizing the skin. Several studies have suggested that it has strong anti-inflammatory properties and important antioxidants that are helpful in fighting acne as well as firming up the skin.

Goji berry extract

This is a natural ingredient that is usually consumed as a supplement. It is full of protective properties that can reverse as well as slow down the effects of aging.

Hydrolyzed marine collagen

Hydrolyzed marine collagen is included in the formulation of Genucel to make it more effective in strengthening the skin and improving the skin’s elasticity. 

It helps prevent the skin from sagging and stops the appearance of wrinkles and fine lines.

Shipping & Return Policy

Some Genucel products will automatically enroll you in a subscription program while others will not. With the subscription program, your order will repeat every two months, though you are free to cancel the auto-ship program by simply contacting customer care.

On returns, you can only return your first initial sign-up order for reimbursement. One should note that all the packages are non-refundable. 

The only kind of return you can get is an exchange for store credits. And for you to qualify for the store credit, you must return all the products included in your order and not just a few you may not have been satisfied with.

How does Genucel work?

Genucel is specifically formulated for the eyes. The ingredients work by fighting off free radicals that may cause aging effects on the skin. 

It works on and around the eye region, lessening the effect of wrinkles and fine lines. This promotes healthy, more youthful skin.

The products also deliver peptides directly to the skin to stimulate the production of collagen. Collagen is vital for making the skin appear supple, turgid, firm, and well moisturized. Finally, Genucel also improves the circulation in the various layers of the skin for improved skin health.

How to use Genucel

Genucel is applied topically to the skin around the eyes twice every day. For better results, you need to clean the face with warm water before applying your preferred Genucel product. 

It is recommended that you apply it in the morning and in the evening during your facial routine.

Who should use Genucel?

Genucel is purposely designed for the removal of fine lines around the eye region. Anyone bothered by the appearance of wrinkles or fine lines around the eye region is the target user.

Genucel Side Effects

The manufacturer is not upfront with the potential side effects you can expect from this product. However, upon research, the following side effects came to the surface which were reported by some users-:

  • Eye sting
  • Peeling
  • Dried out skin around the eye region
  • Redness
  • Skin irritation

All in all, Genucel does not look like the best skin care product to turn towards for fighting wrinkles and fine lines. However, we believe there is a better alternative to Genucel – XYZ Collagen. 

XYZ Collagen has performed on multiple levels and checks all the boxes when it comes to an anti-aging product. To put our view in perspective we will now discuss the product, its ingredients as well as benefits. 

The Better Alternative For Skincare?

Genucel is not a product that instills confidence, especially given the innumerable negative reviews. It doesn’t get our vote for a reliable skin care product for fine lines and wrinkles. 

Another factor that adds up to its issues is the unnecessarily vast line of products. This is confusing to many users since they find it difficult to choose what package or what products to go for. 

Instead of investing your money and time in that, the best way is to simply go for a better alternative. For us, the top-rated alternative for Genucel is XYZ Collagen(Read its full review).

XYZ Smart Collagen

Brand Overview

XYZ Smart Collagen is a product of Wolfson Berg Limited – one of the best nutraceutical and cosmetics companies with almost a dozen top-selling products under their belt. XYZ Smart Collagen comes in only one size and is made up of a single natural ingredient. 

The said ingredient is scientifically proven to be effective in reversing the effects of old age. It is said to effectively improve your skin, slashing off up to 8 years from your current looks.


It uses only one active ingredient – Bulbine frutescens. This ingredient is a plant native to South Africa. It comprises two main substances that have been scientifically proven to reduce the rate at which collagen is broken down in the skin while at the same time increase the rate of collagen production in the skin. 

The two compounds are known as Acetylated Polymannose and Knipholone. Apart from its role properties in skincare, the plant is also known to have healing properties and is ideal for treating cold sores, cracked lips, burns, acne, blisters, insect bites, ringworms, mouth rashes, and sunburn among others.


XYZ Smart Collagen comes with a horde of benefits that will leave your skin looking younger and healthier. They include but are not limited to the following:

Reduces the appearance of wrinkles

The appearance of wrinkles is always the number one sign that aging is setting in. This cream is engineered with properties to minimize the appearance of wrinkles on your skin. 

Lift sagging skin

Sagging skin implies low collagen production. It is what usually leads to the development of facial contours that makes the skin appear older than it actually is. The ingredient used helps prevent sagging skin and lifts it. The facial contours gradually disappear sculpting your facial muscles.

It eliminates stretch marks

Millions across the globe are bothered by stretch marks. While they are a natural effect of weight fluctuations, it could always be prevented. This cream visibly reduces the appearance of stretch marks – both in width and the depth, helping it disappear with time.

Gives you firm and tight skin

XYZ Smart Collagen will also improve the firmness, density, and elasticity of your skin. This gives you skin a more toned look.

Conclusion: What Should You Buy?

It’s not rocket science to see how XYZ Smart Collagen has a lot more to offer than Genucel. With Genucel, you will have to rely on a pack with several products to help you fight wrinkles and fine lines. Besides, it targets only the skin around the eyes, and to top it all, it lacks the proper scientific backing on its claims. 

With XYZ Smart Collagen, however, you find a solid product with proper scientific research and formulation backing it to help you get the results you want. It targets the entire face instead of being restricted to only one area. The thousands of positive reviews from past users is another subtle indication that it is a product with visible results. You can rely on it to restore your skin’s health and elasticity. If it comes down to a vote, XYZ Collagen wins it all.



Genucel Review – What You Need To Know About Genucel Chamonix Skin Care


About Genucel

Genucel is a product of Chamonix Skin Care- an anti-aging eye cream that uses plant stem cell therapy. The official website claims Genucel works in 12 hours or less to reduce eye puffiness and bags.

They claim the combination of Eyeseryl technology and plant extracts work together to decrease puffiness and tighten the skin around the eyes.


Genucel Pros & Cons

According to the manufacturer, the pros are mentioned below:


  • Targets eye bags and puffiness
  • Results may be seen in 12 hours
  • Tightens skin around the eyes
  • Gives eyes a youthful appearance
  • Smooths lines around the eyes
  • Product has a 24-month shelf life
  • Nourishes skin with antioxidants


  • Skin irritation
  • Drying of the skin
  • Redness
  • Stinging around the eyes
  • Peeling around the eyes


How Does It Work? | The Science Behind Genucel

As we age, muscles weaken around our eyes which leads to puffiness and eye bags. The skin around our eyes loses elasticity which causes wrinkles and fine lines.

Genucel contains ingredients that claim to target eye bags and puffiness. The cream includes Eyeseryl, a peptide that reduces inflammation

The product also contains PhytoCellTec Malus Domestica plant stem cells which can tighten the skin around the eye area.


Genucel Review – Health Insiders Images


Genucel Ingredients – The Breakdown

There are several primary ingredients in this product. They include:

Eveseryl peptide – Is made by Lipotec. It is a tetrapeptide that reduces puffiness and dark circles around the eyes. It decreases edema secondary to poor lymphatic circulation. It prevents collagen glycation and therefore, helps the skin around the eye from losing its elasticity.

Malus Domestica apples – In a study by Future Science OA, an extract from apple stem cells reduces wrinkles and crow’s feet in the eye area.

Goji berry extract – According to Oxidative Medicine and Cellular Longevity, goji berry extract suppresses the formation of sun induced collagen damage and wrinkle formation.

Green tea leaf extract – Was found to have anti-aging and photoprotection benefits against harmful effects of the sun according to a study in Molecules.

Algae extract – According to a study in Marine Drugs, algae extract has antioxidant, anti-melanogenic and anti-aging properties.

Hydrolyzed marine collagenMarine Drugs has a study on marine collagen that indicates marine fish-derived peptides have antioxidant, antimicrobial, and anti-photoaging activity.

REAL Review of Genucel by Chamonix Skin Care (YouTube: Official Chamonix Skin Care Video)

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Genucel – Questions and Answers

Q: How long do the effects of Genucel last?
A: The company claims the results last up to 24 hours.

Q: How much does Genucel cost?
A: The price varies from $127 to $220 for a 2-month supply depending on which package you purchase.

Q: How do you use Genucel?
A: The manufacturer recommends that Genucel be applied twice per day around the eyes. Be sure to wash your face before applying.

Q: Does Genucel Remove Puffiness Under Eyes?
A: Genucel was specifically formulated to help reduce the appearance of bags and puffiness under the eyes! In the classic Chamonix tradition of ingredients, Genucel contains DOUBLE the clinical concentration of Eyeseryl. Genucel contains 2% of Eyeseryl. Eyeseryl is a natural peptide shown to help reduce the appearance of puffiness around the eyes.

Q: Will Genucel work on lines around the mouth area?
A: Genucel Face Serum uses advanced skincare technology in a lightweight, silky serum for results you can see right before your eyes. This luxury formula uses the breakthrough power of Relaxoderm Technology to smooth away the appearance of laugh lines around the mouth area that last 15 to 24 hours.

Q: How Do I Cancel Genucel?
A: If you have any questions or comments on how to cancel Genucel, feel free to contact a Chamonix Customer Service Representative at 1-800-754-6211 or [email protected].

Please direct correspondence to:

Unimed International, Inc.
105 Newfield Ave. Suite F
Edison, NJ 08837

NOTE: Members must call at least 1 week before their next shipment to cancel out of the program. Customers will simply be taken off the program. Customers must obtain a cancellation number as confirmation.

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Genucel Alternatives

BrandPriceActive Ingredients
Glé Skincare for Wrinkles$39.99Vitamin E, Algae Extract, Vitamin B3 and B5, Carthmus Tinctorius Seed Oil, Jojoba Seed Oil
Glé Skincare for Dark Circles$24.99Vitamin C, Caffeine, Palmitoyl Tetrapeptide, Chondrus Crispus Extract, Coenochloris Siginensis Extract
boscia Indigo Eye Cream$38Jojoba Oil, Shea Butter, Sweet Almond Oil, Cocoa Extract, Avocado Oil, Sesame Seed Oil, Tocopherol, Gingko Biloba
Simple Beauty Eye Serum$49Sodium hyaluronate, various peptides, aloe vera, green tea
Plexaderm$59.95Titanium Dioxide, Acetyl hexapeptide-8, hydrolyzed rice protein
Cryotin$79Antarcticine, syn-ake peptide, eyeseryl peptide
LuxeBiotics$49Jojoba Oil, Apricot Kernel Oil, Squalane, Arnica Montana Extract, Hyaluronic Acid, Soy Protein
DRMTLGY Needle-less Serum$69.00Niacinamide (Vitamin B3), Hyaluronic Acid (Sodium Hyaluronate), Panthenol (Provitamin B5), Bambusa Vulgaris Leaf/Stem Extract


Is Genucel Safe? – Warnings & Complaints

When you purchase Genucil you are purchasing a 2-month auto-ship order. Customers complain that it is difficult to cancel auto-ship.

Genucel Customer Reviews & Results

Chamonix, the company that makes Genucel, has received an A+ from Better Business Bureau.

According to 2,201 Trustpilot reviews, Genucel received 1,211 or 55% excellent reviews (till 15 April 2020). 378 great reviews, 284 average reviews, 137 poor reviews and 191 or 9% bad reviews. Common complaints were no noticeable results and poor customer service.

Excellent reviews indicated the product was easy to order but no mention of whether the product worked or not.

SEE ALSO – LifeCell and Rodan and Fields

Genucel: Prices & Where to Buy It

You can purchase a 2-month supply from the official website for $127.00 which includes Genucel Immediate Effects Two and 2 Genucel Plant Stem Cell Therapy tubes.

If you would like an additional redness repair cream and eyelid treatment and 1 complimentary gift it costs $154.00.

If you would like an additional Gen90, neck treatment, and Cristales Microdermabrasion and 2 complimentary gifts, the cost would be $220.00.

There are shipping costs and you will receive a supply automatically every 2 months.


The Bottom Line

Positive reviews were noted by more than half of the customers. The ingredients of this product appear to be backed by scientific literature. The manufacturer received an A+ rating on Better Business Bureau. You can choose from 3 different treatment plans based on your needs.

The downside of this product is the complaints regarding customer service and the inability to cancel auto-ship. If you are looking to reduce bags under your eyes, there are better eye creams available in the market.

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Genucel Review – Everything You Need To Know Before You Buy Genucel


What is Genucel?

Genucel pertains to a brand of skincare range that combines calendula with other tried-and-tested skincare ingredients. These include vitamins and various plant-derived extracts.

Together, these ingredients work to provide nourishment and long-lasting moisturization to the skin, while also increasing collagen levels in the skin and providing protection against further damage and skin aging.

Genucel offers a wide variety of products that can be purchased individually or in sets. Their best-selling formula is the Jawline Treatment with MDL Technology.

Other products include the Plant Stem Cell Therapy Cream, Deep Firming Serum Triple Action Technology Eye Cream, and Sun Spot Corrector.


Who is the Manufacturer of Genucel?

Genucel products are formulated, developed, and distributed by a US-based company of the same name. This company was put up by a pharmacist named George Faltaous. It all started when Faltaous created an anti-wrinkle cream using calendula flower extract as the base.

The user to whom he made it was very happy with the results. Not long after, everyone is requesting him to make more of the cream in order to experience its wonders for themselves.

One day, a dermatologist got hold of the formula and there began Faltaous’ journey to starting his own company… and the rest is history.

How does Genucel work?

Genucel, like most anti-aging skincare products, claims to improve the appearance of skin first and foremost by nourishing the skin and providing intense hydration to it.

According to the manufacturer, it also seeks to increase the skin’s collagen supply, which tends to decrease as one age. Furthermore, Genucel also intends to protect the skin against harsh environmental elements.

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Genucel Ingredients – Are they Safe and Effective?

Genucel is known for using calendula as the base ingredient for all of its products. However, manufacturers emphasize the use of the following key ingredients:

  • Antioxidants – Antioxidants are the mainstay of many skincare ingredients, as their main function is to protect the skin against further aging and damage. In fact, their skin protection effects are so potent that they can aid in the prevention of skin cancer, according to this 2014 review article from Oxidative Medicine and Cellular Longevity. Genucel utilizes antioxidants obtained from various plant extracts. These include extracts from cranberry, grapeseed, and green tea leaves to name a few.
  • Hyaluronic Acid – This compound is considered to be the best moisturizing and anti-aging ingredient in the market today. The excellent moisturizing properties are attributed to its ability to attract and hold water up to 1000x its weight. The significance of hyaluronic acid in the cosmetic industry is highlighted by this 2012 review article from CHEMIK.
  • Peptides – Peptides’ main function is to replenish collagen stores, which tend to diminish with aging. The benefits of peptides in skin health is discussed by this article from the official website of the Oregon State University.
  • Vitamin C – This vitamin is best known for its ability to stimulate collagen production, although other effects like antioxidant and skin-lightening properties are not far behind. There is also a lot more to this vitamin, and you can learn more about them by referring to this 2017 review from Nutrients.

What are the Advantages of Genucel?

  • It is composed of ingredients that have been extensively studied for their anti-aging benefits.
  • It doesn’t contain ingredients that may potentially trigger allergic reactions.
  • Claims to provide long-lasting moisturizing and nourishing effects.
  • Designed to help replenish collagen levels in the skin.
  • It may protect against various environmental aggressors.

What are the Disadvantages of Genucel?

  • It is pricier than most brands.
  • It takes time for the improvements to show up, and these may vary among users.

Alternatives to Genucel

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Q: Where can I buy Genucel?

A: Genucel is available through the brand’s official website.

Q: How much does Genucel cost?

A: The price of the products and sets cannot be viewed unless you make a purchase. Some reviews say that the cost is above $100 each per product.

Q: Who should use Genucel?

A: Genucel may be used by anyone who wants to improve the health of their skin, and also to improve or maintain its beauty. The brand has a wide variety of products that will help address various skin issues.

Q: How should you use/apply Genucel?

A: To learn more about the proper usage, refer to the products’ label for their respective instructions for use.

Q: What are the side effects of Genucel?

A: Genucel products are not expected to produce any serious side effects. However, in case of severe adverse reactions, stop using the product at once.

Q: What are the precautions in using Genucel?

A: Individuals with a history of allergies must use Genucel products with caution. The same goes for individuals with very sensitive skin. Consultation with a dermatologist prior to use may be necessary.

Q: What is Genucel’s return policy?

A: Customers who won’t be happy with their purchase may request for a refund from Genucel. All you have to do is send back the product within 30 days of purchase.

Q: Does Genucel offer a free trial?

A: There are no mentions of free trial offers for any of Genucel’s products.

Genucel Review – Final Verdict

Genucel may not be as well-known as the other brands you see on television and magazines, but it can surely prove its mettle.

If you look at the reviews for the product, especially the ones for the Jawline Treatment with MDL Technology, you can see that it is effective enough to meet expectations.

Then again, always remember that what’s effective for some may not be effective for others.

Genucel is a great brand and all, but it is still wise to consult your trusted dermatologist to find the right products for you.




We looked into Genucel on the basis of its ingredients, customer reviews and more. Does Genucel really work? Read the review here!

Also Check Top Rated Eye Serums & Creams of 2020

What is Genucel?

Genucel is a brand that largely focuses on anti-aging products. The products are manufactured by Chamonix, which has created various items like eye creams, anti-wrinkle creams, and other products that focuses on boosting collagen.

It is an organic cream designed to treat the skin surrounding the eyes. It smooths out the wrinkles and lines around the eyes and improved the skin’s texture.

Genucel was specifically formulated to help reduce the appearance of bags and puffiness under the eyes.

Ingredients in Genucel

In the classic Chamonix tradition of ingredients, genucel also contains DOUBLE the clinical concentration of Eyeseryl. It is a natural peptide that scientifically proven helps and reduces the puffiness surrounding the eyes.

Other ingredients include goji berry extract, green tea leaf extract, algae extract and hydrolyzed marine collagen.

Our team of experts have researched and tested many different anti-aging creams and serums, and have found the best option for you!


Choose a proven Anti-Aging Cream such as DermaSet Anti-Aging Renewal Cream for better results. Click Here

How does Genucel work?

Genucel contains Eyeseryl that is rich in peptides, which can instigate the production of additional collagen in the skin. Collagen exists naturally in our skin and joints, but it diminishes as we age.

The extra collagen makes the skin tighter and more elastic. A study in the International Journal of Molecular Sciences showed that oral injection of collagen can smooth out wrinkles.

Genucel contains ingredients that target eye bags, the skin around the jawline, eye puffiness, dark circles and the skin around the neck.

Finally, it aims at reducing oxidative stress to give the skin a radiant and youthful look.

However, the results of Genucel are not permanent and may vary between individuals.

Is Genucel Safe?

The major complaint from those not happy with the product is that they are not seeing the results they expected.

The other reason consumers may want to consider it is due to the fact that it is easy to purchase online.

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  • Helps lessen signs of aging.
  • Can give your skin a much smoother texture.


  • Result may take time to be visible.
  • Some ingredients may cause rash.

Bottom Line

This anti-aging eye cream contains a quality collection of ingredients that provide benefits for the skin. This includes deeply moisturizing the area, improving the texture and smoothing out wrinkles and fine lines.

It doesn’t have any side effects, but there’s always the chance that you could have a reaction. If this happens, stop using the product and see a doctor if necessary.

Also, the product is not cheap so this will have to be taken into consideration as well.

The Top Best Eye Serums & Creams Of 2021 In The Market* is dedicated to bringing you the best products with the most effective ingredients. Our unique Review Ranking Platform combines our personal experience with online reviews and opinions from over 100 independent review websites.


Reviews genucel consumer


Many skincare companies are built around a single hero ingredient, such as the seaweed founds in La Mer andSea Calm Skin, or the Pitera mix that is at the heart of SK-II products. The skincare company Genucel is based on the power of antioxidants and makes a point to let customers know what they don’t use, including petroleum based products. Here’s a closer look at this skincare company, what Genucel sells and are the products right for you?

What are the Best Skin Care Products of 2021?

What Is Genucel?

Genucel is a direct-to-consumer skincare company founded by the pharmacist George Faltaous. According to the company, in 1999 a customer asked Faltaous to create a wrinkle cream for her skin that would actually work, and he agreed to help. Faltaous created a cream based on antioxidants and collagen builders using a base of calendula flower extract. According to Chamonix, “The results were sensational. Word quickly spread among the customer’s friends and acquaintances, which were eager to try the miraculous antioxidant skin care product for themselves.” The company says that the turning point happened when a dermatologist was “astounded” by the results. Faltaous quit his day job and launched his skincare company, Chamonix. The brand’s two key products are the Eye Bag Treatment, and Jaw Line Treatment.

What Is the Concept Behind Genucel?

Genucel and Chamonix products are based on the power of antioxidants, including grape seed oil, vitamin E, vitamin A and Ester-C to help fight free radicals, boost collagen production, nourish and moisturize. The company says it uses clinical concentrations of antioxidants in combination with a calendula base. Chamonix says that its products are free of mineral oil, petroleum by-products, pharmaceutical preservatives and coloring agents.

What Does Genucel Sell?

Genucel sells anti-aging skincare products that are sold individually as well as in packages. Here’s a breakdown.

Genucel Packages

Genucel Essentials –  This package includes two tubes of  Jaw Line Treatment along with a jar of Immediate Effects moisturizer, which uses “relaxoderm technology” to help relax facial muscles.

Genucel Promotional Package – This combination includes the moisturizer Genucel XV, as well as

Genucel Eyelid Treatment which is meant to help lift and firm the eyelids with peptides, and

the two tubes of Jaw Line treatment and Immediate Effects cream.

Genucel Complete Package –  Consisting of eight products, the Complete Package includes the Jaw Line Treatment, Immediate Effects, Genucel XV, the Eyelid Treatment, Gen 90 cream to target fine lines and bags, L’essence Night Treatment with green tea extract and Vitamin C and Cristalles Microdermabrasion.

Genucel Rare Mineral Spa Package –  Designed for smoother, brighter looking skin, the Rare Mineral Spa Package includes ristalles Microdermabrasion cream, Estotique Dead Sea Mineral Masque, Deep Sea Cleanser with green tea extract and a Skin Refining Toner, which is formulated with  Vitamin C, green tea oil and extracts of blackberry, blueberry and peach.

Genucel Individual Products

Genucel Jawline Treatment with MDL Technology – Powered by meadowlactones, derived from meadowfoam seed oil, this cream is meant to help firm up the jaw area, even out tone and texture, as well as soften the look of wrinkles.

Genucel2 – Triple Action Technology – The key ingredients in this depuffing eye cream are Beautifeye, a mix of rare botanicals, moisturizing meadowlactone as well as caffeine and green tea extract.

Genucel Deep Firming Serum – This serum can be applied after cleansing, and contains plant stem cell technology as well as vitamin C to help brighten the face and keep it looking youthful.

Genucel Sun Spot Corrector – Alpha-Arbutin and vitamin C help to fade the appearance of dark spots and leave skin looking brighter.

Genucel Plant Stem Cell Therapy – This cream is formulated to help reduce puffiness around the eyes. One of the main ingredients is phytoCellTec Malus Domestica plant stem cells, derived from a rare Swiss apple species.

How Much Do Genucel Products Cost?

Genucel products are priced at a prestige level, at around $100 and above. The Genucel Immediate Effects package, a two month supply, is currently $155 while the Promotional Package is $164. The eight piece Complete Package is $230, and the four piece Rare Minerals Spa package is $49.95. The Genucel website offers customers free products with the purchase of some packages.

The website Better Skin Today also sells Genucel products individually as well as in packages.  Genucel Deep Firming Serum is $93 and the Immediate Effects cream is $79.

Is Genucel Cruelty Free?

Genucel states on its website,We never test on animals, and all of our products are manufactured and packaged in the U.S.

What Ingredients Are in Genucel Products?

Genucel products are based around antioxidants including green tea, vitamin C, cranberry and grape seed extract.  Other ingredients are commonly found in skincare products, such as hyaluronic acid, which helps draw moisture to the skin and holds up to 1,000 times its weight in water; peptides; algae extract and alpha arbutin, an extract from the bearberry plant which helps lighten dark spots.

Where Can I Buy Genucel Products?

Genucel products are available from its own website and Better Skin Today, and some products are for sale on Amazon.

Do Genucel Products Work?

When deciding if a skincare product may work for you, it’s important to keep in mind that everyone’s skin can react differently to the same product. A little trial and error is always necessary, and it’s helpful to look at customer reviews and editorial write ups as a starting point.

Genucel products have not been covered recently by the mainstream media, and the vast majority of customer reviews are on Genucel’s own website and Better Skin Today. Genucel‘s Jawline Treatment with MDL Technology, one of its best known products, gets a 3.6 out of 4 star rating based on 21 reviews. Elisa wrote, “This area of the face is a tough one. I’m 49 with very saggy cheeks and neck. It is helping quite a bit. I’ve been using it for 2 weeks and my skin appears tighter and is visibly smoother and bit plumper.” Bmhharryh had positive feedback – “My wife has begun her treatments with Genucel Jawline Treatment, and she is thrilled with the initial results.”

Customers who gave it low feedback said that it did nothing for them. “I specifically ordered the Jawline Cream and to do there is absolutely no change,” according to Jon Rivers while  Marietta wrote, “Don’t look at that picture because it does not work.” Some customers also complained about having trouble canceling their product subscriptions.

The Genucel XV Cream gets 4.6 out of 5 stars on the company website, based on 59 reviews. A customer named Wendy wrote, “I’ve just started using this product and already my skin feels softer and smoother. I like the feel and texture of the cream and will enjoy using it.” Martha Cassell was also a fan- I just got this for Christmas I totally love it. You really see results right away. It visibly takes away the appearance of puffiness under my eyes and gives me a refreshing look!” A user named Frank didn’t have such a positive experience. “After using Immediate Effects, Genucel and Esotique for nearly a month I can barely tell any difference in my puffiness and bags.”

On Amazon, the Genucel Plant Stem Cell Therapy gets a 1.9 out of 5 star rating, from 46 reviews. Fifth-eight percent of customers gave it one star. The chief complaint was that it didn’t work.No noticeable results after 2 months” and “It really was not effective in reducing the appearance of puffiness around my eyes.” The Genucel Deep Firming Serum has only one review on Amazon. The user gave it one star – “Overpriced and over hyped. I have purchased much cheaper products that did a far better job.”

Customers posting on give it a four star rating from 1,702 reviews. Fans liked that it was “straightforward” and “easy to order” while those that didn’t love it complained about the auto renewal process or said it didn’t work for them.

Genucel has 34 complaints on the Better Business Bureau website. Most of them have to do with customers having trouble cancelling their automatic subscriptions.

What Are Some Alternatives to Genucel?

Genucel may not be the right choice for you, perhaps based on price or past experience. Here are some other brands to consider.

If you like the simplicity of a skincare kit, considerAdvanced Dermatology. This no nonsense brand offers a pared down approach to skincare. The packaging is simple and streamlined, and the products bring skincare back to the basics. The kit contains just six essential items including a daily cleanser; serum; anti-wrinkle firming treatment; night cream; day cream and an eye cream. In other words, everything you need to achieve your best possible looking skin.

Formulyst’s philosophy is long-term and effective skincare. The brand wants to help its customers achieve their best looking skin.

Formulyst Clarifying AHA Cleanser is designed to give a skin a gentle but effective cleanse. The formula contains alpha hydroxy acids (AHA) derived from citrus and botanical extracts. These acids work by dissolving dead skin cells and drawing out impurities from the pores to reveal smooth, refreshed skin.

Hydrated skin looks healthy and dewy. If you like the feel of a lightweight moisturizer, try Formulyst Super Hyaluronic Water Moisturizer. Hyaluronic acid helps keepskin plumped, hydrated and dewy looking. This oil free formula is packed with multiple types of hyaluronic acid and it works as a moisture magnet by drawing water to the skin.

 Resist the temptation to scrub your way to smaller looking pores, but don’t. Overly harsh scrubbing with a chunky exfoliator can do more harm than good, so reach for a gentle acid. Alpha hydroxy acid (AHA) works to dissolve dead skin cells (in other words, the dead skin cells clogging your pores). Formulyst Retexturing and Perfecting Serum is powered by plant based acids to gently slough off old skin cells, leaving behind fresher, smoother looking skin. The serum also works helps to improve unevenness and blotchiness.

There’s no need to compromise when it comes to finding skincare that is effective and safe.Carrot & Stick takes a tough love approach to skincare, perfectly balancing the power of plants with cutting edge science. Not only is Carrot & Stick good for your skin, it is also good for the environment as the formulas skip harmful chemicals commonly found in skin care products.

REMOVE Under Eye BAGS \u0026 CIRCLES With 2 DRUGSTORE Products!

An Honest Genucel Review: Worth It Or Not?

Genucel is a line of anti-aging skincare products that target several common skin concerns. These serums and treatments have become popular solutions to eye bags, wrinkles, and fine lines.

However, marketing in the skincare industry doesn’t always match reality. That’s why I wrote this Genucel review to put the claims of Chamonix (the manufacturer) to the test.

We’ll look to scientific research to determine whether these claims are legitimate and reach a verdict on whether or not this line of products is worth the investment. Let’s get started.

Putting Genucel To The Test: Does It Work?

Putting Genucel To The Test

Unfortunately, a full list of ingredients is often relatively difficult to source using manufacturer’s websites alone. Our research did lead us to labels for some Genucel products.

However, a lack of transparency is a red flag in skincare marketing. Oddly, only about half of the Genucel products retailed on the official website have a suitable image of the ingredients label.

Nevertheless, let’s take a look at the key active ingredients we know are used in Genucel-line products. This is a good opportunity to explore some of the science of skincare. We’ll also be able to draw some conclusions on whether or not these products are likely to work as claimed.

Here are some of Genucel’s best-selling products:

Genucel Jawline Treatment

Genucel Jawline Treatment

Price & Size: $100 / 1 oz (30 ml)

Key active ingredients: Aloe vera leaf juice, matrixyl 3000 (peptides), safflower seed oil, jojoba seed oil, meadowlactone, tocopherol, green tea extract, hydrolyzed collagen

Claim(s): Tightens and plumps the skin around chin and neck, defines and contours the jawline, smooths out wrinkles and delays further wrinkling/sagging, evens out skin tone

In a nutshell, Genucel’s jawline treatment is a combination of peptides, antioxidants, and moisturizers.

Tocopherol is a form of vitamin E and an antioxidant. Green tea extract also contains antioxidant compounds. These compounds may offer some protection to the skin by reducing inflammation. They may also offer a degree of protection from harmful UV radiation (but should not be used as a sunscreen substitute) (1, 2).

Safflower seed oil, jojoba seed oil, and aloe vera are extremely common emollients. They are cheap to source and are present in many moisturizing skincare products (3).

Hydrolyzed collagen is simply a form of collagen that has been reduced into smaller particles for better absorption. It has become a very common ingredient in skincare lines. It may possess moisturizing properties but evidence of strong benefits is lacking (4).

The extraordinary price tag of this product is related to matrixyl 3000, meadowlactone, and the ‘MDL technology’ that supposedly improves their delivery to the skin.

Matrixyl 3000 is a marketing term and trademark describing a combination of two peptides. It was created by the French company Sederma and is found in many other anti-aging products.

It may modestly improve fine lines, wrinkles, and skin texture after several weeks of use. These peptides have also been linked with increased collagen production but there are few large-scale human studies to confirm this effect (5).

Meadowlactone (meadowfoam delta lactone) is another trademark, this time owned by the British company Elementis. It is also found in other skincare lines and is a derivative of meadowfoam (a plant). It works by adding moisture to the skin and may also act to reduce the irritation potential of other skincare ingredients (6).

‘MDL technology’ is a made-up term described by Genucel in considerable detail on their website. In summary, it is supposedly a formulation that maximizes the absorption of meadowlactone and matrixyl 3000.

There is no independent evidence to suggest MDL technology is effective or that it delivers these ingredients better than other products.

Bottom Line: The jawline treatment by Genucel contains a mixture of antioxidants, moisturizers, and peptides. Many of these ingredients are available in much cheaper products.

Matrixyl 3000 and meadowlactones may add moisture to the skin and reduce the appearance of wrinkles. It may offer some benefits but the $100 price tag is eye-watering, especially for such a tiny quantity.

In a hurry? Try looking at our expert’s picks instead

Plant Stem Cell Therapy

Plant Stem Cell Therapy

Price & Size: $79 / 0.5 oz (15 ml)

Key active ingredients: Eyeseryl, hydrolyzed collagen, phytocelltec, niacinamide, tocopherol, green tea extract, caffeine, resveratrol, guarana seed extract

Claim: Reduces eye bags and “puffiness”

Genucel’s plant stem cell therapy is designed for use around the delicate eye area and is essentially a combination of peptides, plant stem cell extract, and antioxidants.

This eye cream certainly caught our eye during our research into Genucel. Many of its ingredients are staples of cheap lotions and serums. It seemingly attracts its high price tag from the inclusion of two ingredients: Eyeseryl (peptides) and PhytoCellTec (plant stem cell extract).

However, the story gets murkier from here. Eyeseryl is a marketing term and trademark owned by a Spanish supplier named Lipotec. Genucel’s website repeatedly describes clinical testing in which this ingredient was shown to reduce the appearance of “puffiness” in 70% of volunteers after just 15 days.

So far, so good. However, the link to this “study” leads to a lengthy product information document published by Lipotec. This document doesn’t mention the study cited by Genucel. As a matter of fact, it doesn’t mention any clinical studies whatsoever.

We were forced to do some more digging. Lipotec’s website describes just one altogether different clinical test to the one described by Genucel. In it, Eyeseryl was purportedly shown to reduce eye bags by “up to” 29.7% in 28 days. The volunteers in this test were all male.

There is only a single paragraph describing this test on the Lipotec website. It makes no mention of the number of volunteers or the “average” (rather than best) outcome among participants.

Bottom Line: We are not saying peptides don’t have a worthwhile role in anti-aging skincare. However, the optics of this situation reflect poorly on the parties involved.

Eyeseryl is indeed a peptide (specifically a tetrapeptide). Many skincare products contain these compounds. They are popular in anti-aging products for their skin firming and anti-wrinkle properties (7, 8).

PhytoCellTec, meanwhile, is a trademarked term for a plant stem cell extract. These ingredients have become popular in cosmetic products for their supposed anti-wrinkle and skin-protecting capabilities.

Plant stem cells in cosmetics are actually dead. The notion that these cosmetics contain live stem cells is a common misconception. Observed benefits are likely due to the antioxidant activity of these extracts. Researchers believe more evidence is needed before firm conclusions can be drawn (9).

Genucel’s plant stem cell therapy also contains caffeine, resveratrol, and guarana seed extract. Caffeine and guarana seed are more familiar to most people as components in stimulating beverages (10).

However, the skincare industry has co-opted these ingredients for their antioxidant activity and for their potential to improve blood flow to the skin (11).

Additionally, resveratrol may possess some anti-aging and anti-inflammatory properties. However, high-quality studies to prove these effects in the skin are still lacking (12).

Niacinamide is another staple ingredient in the anti-aging industry. It is anti-inflammatory, improves moisture retention, and may reduce pore size (13).

Some ingredients in the Genucel jawline treatment we saw earlier are also present in the plant stem cell therapy. These are the antioxidants tocopherol (vitamin E), green tea extract, and hydrolyzed collagen.

Bottom Line: This eye cream contains a mixture of novel ingredients and some proven ingredients (that are also common in cheaper skincare products). It may offer some benefits when applied to the eye area but is again expensive at $79.

Genucel2 Triple Action Technology

Genucel2 Triple Action

Price & Size: $100 / 0.5 oz (15 ml)

Key active ingredients: Beautifeye, meadowlactone, resveratrol, aloe vera leaf juice, digenea simplex extract, green tea extract, phytocelltec, hydrolyzed collagen, goji fruit extract, guarana seed extract, caffeine

Claim: Tackles dark circles, crow’s feet, eye bags, and “puffiness”

This is another “plant stem cell therapy” from Genucel. It contains many of the same ingredients but is slightly more expensive at $100.

The product is billed as “triple action technology” and also has a few key differences in comparison to the $79 version:

  • Beautifeye is a combination of albizia julibrissin bark extract and darutoside. Both of these ingredients are plant extracts. Like Eyeseryl, beautifeye contains a tetrapeptide. These peptides may have some anti-wrinkle and firming activity. Darutoside is possibly anti-inflammatory but there is very little research available on this ingredient (7, 14).
  • Meadowlactone has moisturizing properties (6).
  • Digenea simplex extract is derived from algae. It may have some ability to tackle hyperpigmentation and dark circles (15, 16).

Eyeseryl and niacinamide are ingredients in the first plant stem cell therapy that appear to be absent from this product. These changes to the formula are responsible for the extra $21 on the price tag.

Bottom Line: This is another plant stem cell eye cream. It is priced at $100 and is slightly different to the cheaper option because it includes meadowlactone and an algae extract to tackle dark circles.

Genucel Deep Firming Serum

Genucel Deep Firming Serum

Price & Size: $82 / 1 oz (30 ml)

Key active ingredients: Vitamin C, phytocelltec

Claim: Targets wrinkles and “puffiness”

Genucel’s deep firming serum is a very straightforward product. It consists of vitamin C and a plant stem cell extract.

The 7.5% vitamin C concentration in this product is low to moderate strength. In the past, we have reviewed serums with vitamin C content of 45% and above. Many of these products retail at less than half the price of Genucel DFS.

Vitamin C is a proven anti-aging ingredient. It promotes collagen synthesis, reduces inflammation, lightens hyperpigmentation, and offers a degree of protection from UVA/B rays (17, 18).

Genucel claim that their “liposome technology” aids in the deeper delivery of vitamin C to the skin. There is some promising research to suggest that liposomes may increase the effectiveness of vitamin C but more studies are needed (19, 20).

This serum contains the same plant stem cell extract (phytocelltec) as many of Genucel’s eye creams.

Bottom Line: The vitamin C concentration of this serum is low to average. However, liposome technology may aid in the superior delivery of vitamin C to the skin’s deeper layers. This product also contains a plant stem cell extract.

Genucel Eyelid Treatment

Genucel Eyelid Treatment

Price & Size: $75 / 0.5 oz (15 ml)

Key active ingredients: Aloe vera leaf juice, peptides, safflower seed oil, jojoba seed oil, tocopherol, green tea extract, hydrolyzed collagen, Calendula Officinalis flower extract

Claim: Tightens and lifts the upper eyelids

This treatment is designed to tackle “droopy” eyelids by reducing the appearance of sagging. Like many Genucel products, it combines peptides, antioxidants, and moisturizing ingredients.

Indeed, the two peptide ingredients may make this product useful in tackling sagging to some degree (7, 8).

Calendula officinalis flower extract has also been linked with firming and improved skin hydration. However, there is very little research in this area and more studies are needed (21).

Note: Exercise caution when applying skincare products to the eyelid or eye area. Start usage slowly and build up over time and rinse thoroughly if any of the product gets into the eye.

Bottom Line: This formula is designed to firm the eyelid and tackle sagging. Some botanicals in this product are not yet backed by strong science. The product also contains antioxidants and moisturizers.

Genucel XV

Genucel XV

Price & Size: $100 / 2 oz (60 ml)

Key active ingredients: Aloe vera leaf juice, niacinamide, jojoba seed oil, phytocelltec, squalane, Calendula Officinalis flower extract, hyaluronic acid, CoQ10

Claim: Anti-wrinkle treatment

The sales pitch for this Genucel product may be the boldest yet. It is supposedly “transformative” for those who will dare to “defy” age.

Hyaluronic acid is an excellent anti-aging ingredient. It has the capacity to boost skin hydration, stimulate collagen and elastin, and restore face volume (22, 23).

However, it’s also present in a huge number of much cheaper products.

CoQ10 acts as an antioxidant and may have skin-protecting properties (24,25).

Bottom Line: This anti-wrinkle facial treatment contains antioxidants, moisturizing ingredients, and a plant stem cell extract. Some ingredients in this product are proven but an “age-defying transformation” may be too much to expect.

Genucel Sun Spot Corrector

Genucel sun spot corrector

Price & Size: $129 / 1 oz (30 ml)

Key active ingredients: Lumiskin, alpha arbutin, stay-c

Claim: Tackles sun spots and discoloration

Lumiskin (diacetyl boldine and triglycerides) is a trademark for a skin lightening formula. It contains a tree bark extract and is moderately effective in treating skin discoloration when combined with peptides (26).

Alpha arbutin is another lightening ingredient designed to tackle hyperpigmentation caused by sun exposure (27).

Finally, stay-c is another trademark describing a vitamin C derivative. It is an antioxidant and may be effective in preventing skin pigmentation issues caused by UV rays (28).

None of these ingredients are exclusive to Genucel products and many other skincare brands offer similar items.

Bottom Line: Genucel’s sunspot corrector contains a combination of ingredients that may reduce the appearance of sunspots and offer some protection against their formation. However, it is again expensive at $129 for just 1 oz.

What Other Products Do Genucel Offer?

Range of Genucel products

Genucel has expanded and reformulated its range of products multiple times over the years. Unfortunately, not all of the products featured on their website display ingredient lists or images of the ingredients label.

Other bestsellers include:

  • Immediate Effects (original & 2) — Genucel’s website does not currently supply any information on ingredients. These products cost $79 for 0.65 oz and $89 for 0.5 oz respectively.
  • Redness Repair Intensive — contains bakuchiol, hyaluronic acid, meadowlactones, and jojoba seed oil extract. It retails at $110 for 2 oz.
  • RH Complex — contains sytenol (retinol) and hyaluronic acid. It is priced at $110 for 0.5 oz.
  • Esotique-RF with Matrixyl — contains matrixyl (peptides), vitamin E, jojoba seed oil, and aloe vera. It costs $65 for a 2 oz supply.

Bakuchiol is a plant-based ingredient that may help tackle wrinkles and hyperpigmentation. It has generated interest as an alternative to retinol because it may cause fewer side effects (29).

Sytenol is another trademarked term referring to bakuchiol.

Please note: All prices are accurate at the time of publishing but are subject to change at the discretion of the retailer.

Bottom Line: Chamonix’s range also features spa treatments (including masks), a men’s line, lip treatments, and skin brighteners. Some products in the Genucel line do not have ingredient lists and are therefore difficult to investigate.

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Is Genucel Worth It?

Is Genucel Worth The Money?

Many Genucel products contain interesting ingredients that may be of benefit in treating various signs of skin aging.

The question of whether these products are worth it is much more debatable. This skincare line is undoubtedly on the expensive side.

One important thing to remember is that no Genucel product contains an exclusive ingredient. That is, every product in this line can be substituted for another brand with a very similar formula.

This is why research is so important when choosing which items to include in your skincare routine. It is certainly worthwhile to shop around if you can obtain the same results at a lower price.

Genucel uses the same marketing playbook as many other anti-aging skincare brands. This tends to mean an abundance of paid endorsements from doctors and celebrities. Before-and-after photos are also used frequently.

Here is a typical example of a Genucel commercial:

There are many references to clinical testing on the Chamonix/Genucel website. These all appear to be tests carried out by suppliers to Genucel rather than by the company itself.

By far our biggest concern regarding this company is their inability to supply detailed information on any of the tests they reference. The link on their website to ‘Clinical Studies’ leads to a ‘Page not found’ error.

Meanwhile, their link to clinical testing on Eyeseryl leads to a general information document with no information on any clinical tests.

This may be a straightforward mistake on their part or may reflect a belief that no-one will bother to check. However, it is troubling that the company is so relaxed about providing evidence.

What Can and Can’t Genucel Do?

“Transformation” may well be an exaggeration but evidence-based, anti-aging ingredients do exist.

In the past, some of our reviews have stated categorically that a product doesn’t work. This is not the case with Genucel. Many of their products do feature ingredients with proven efficacy.

However, there are a couple of things to keep in mind:

  • Genucel products are expensive
  • Genucel products do not contain any ingredients that aren’t also available from other (cheaper) retailers

The trademarks we’ve discussed are plentiful — Matrixyl 3000, Eyeseryl, and Meadowlactones, to name just a few. All of these cosmetic ingredients are sold wholesale to brands like Genucel by manufacturers.

In effect, these manufacturers focus on the research while brands like Genucel focus on selling.

There is nothing wrong with this business model. We simply make this point to underline the fact that Genucel’s ingredients are also present in the products of many other companies.

For instance, our buyer’s guide contains products with a peptide/matrixyl 3000 formula. These alternatives retail at a much lower price than Genucel.

Don’t forget: when drawing up an anti-aging skincare strategy it’s important to remember preventative measures. These include the diligent use of broad-spectrum sunscreen and adhering to a healthy lifestyle.

Skin aging cannot be avoided entirely but if you do choose to use anti-aging skincare products then there are others on the market that offer better value for money than Genucel.

In addition, cosmetic procedures such as dermal fillers can address certain signs of skin aging. This kind of approach should not be taken lightly and it is not suitable for everyone.

Bottom Line: Many Genucel products do include effective anti-aging ingredients. However, these products are expensive and there are cheaper alternatives that offer similar results. Genucel mentions clinical testing often but we cannot find any actual evidence of these tests on their website.

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What Do Genucel Customer Reviews Say?

What do customers say?

Customer reviews offer a mixture of opinions. Virtually all products on the Genucel website feature an average customer rating in the range of 4 to 5 stars out of 5.

In general, our policy is to avoid attaching too much weight to reviews found on an official retail website. We never make specific allegations of manipulation but we are cautious because of the obvious incentive for retailers to publish positive feedback.

Chamonix (the manufacturer) is listed on the Better Business Bureau (BBB) website where it holds an A+ rating (the highest possible).

However, customer reviews at the BBB are overwhelmingly negative. The average rating left by customers is just over 1 star out of 5 and the great majority of the 45 reviewers give the company the lowest possible rating.

However, there are some positive signs that Chamonix takes customer complaints seriously. As far as we can tell, all 67 complaints registered at the BBB are marked either ‘answered’ or ‘resolved.’

There is a recurring theme in many complaints: customers subscribe to Genucel’s auto-shipping program and then complain about additional charges. Exacerbating this issue is the fact that auto-shipping orders are not eligible for a refund. We’ll explore this issue more a little later.

Chamonix does offer refunds and exchanges (on some orders) and no longer charges a processing fee on returned items. However, there are some strings attached:

  • Orders are eligible for refund or exchange for 4 months after the order was placed
  • In order to return an item, you must call Chamonix’s customer service line at 1-800-754-6211 and request an RMA number
  • Shipping and handling fees are not refundable
  • You must return the original product (whether used or unused) to receive a refund
  • Refunds are not offered if an item is returned without an RMA number
  • If you receive an RMA number, you must ensure Chamonix receive the return within 15 days or the RMA will expire

Our view on this policy is that the timeframe for returns is generous and their willingness to accept used and unused products is a plus. However, the RMA system is contrived and can easily confuse customers.

At Trust Pilot, Genucel scores 4.1/5, and 56% of reviewers give the company the highest possible rating. Meanwhile, just 9% of reviews are for the lowest possible rating. At Highya, Genucel scores 2/5 based on 51 reviews.

Bizarrely, a huge number of 5-star reviews on Trust Pilot are from customers who haven’t yet received their package. Browsing through many pages of these reviews we see people, again and again, describing the smooth process of ordering while expressing their excitement at ‘looking forward’ to receiving the item.

A customer of Genucel’s official website describes definite improvements in the firmness of her jawline and neck after using her product. She also says that she doesn’t need to use much of the product in order to see results. Other individuals report an improvement in “puffiness” and skin tone after using Genucel’s eye cream.

On the other hand, a purchaser named Joyce complains on Trust Pilot that she saw no difference in her eyes after using Genucel. Another customer states that the product she ordered “did nothing” and that she ended up over $200 down after her return was rejected.

Interestingly, Genucel is no longer sold on Amazon. Sometimes firms remove products from sale here in order to protect their brand image. This is because reviews posted on Amazon almost always appear high in search results and low ratings can deter customers from buying. However, we cannot say for certain why Chamonix made this decision.

Bottom Line: Chamonix is a legitimate company and we do not believe Genucel is a scam. They do also offer refunds on eligible orders. However, there are serious question marks over some aspects of their products. Our foremost concerns are the lack of evidence of clinical tests and excessive prices.

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More Information

Facts and information on Genucel

So far we’ve examined the science behind Genucel’s products, considered whether they’re worth the money, and looked at real customer feedback. Before we reach our verdict we’ll cover some important information for people who are already using Genucel or who still wish to purchase it.

Where to buy it

Genucel is available for purchase at Chamonix’s website. It is not widely available from third-party retailers and it does not appear to be sold by Walgreens, Walmart, or CVS.

It appears that some Genucel products are resold on eBay. However, orders made through this channel may not be eligible for the company’s refund policy.

At the time of writing, we cannot find any evidence of active coupons or free trials. However, the Genucel website does currently feature a “radio offer” related to an ongoing advertisement campaign. This offer is essentially a discounted bundle of Genucel items.

The company may offer periodic or seasonal discounts through its website.

What is the Preferred Customer Club?

The Preferred Customer Club appears to be one of the more controversial aspects of Genucel.

Like true marketers, Chamonix have put a very positive spin on what is essentially a repeat billing agreement.

Products are charged and automatically shipped to customers in specific intervals. You must contact the company to cancel the agreement if you do not want to continue paying for products.

Also, repeat orders are not eligible for Chamonix’s refund policy. This is a source of frustration for many disgruntled customers.

The main benefits of this program appear to be “convenience” and discounts. However, it is not clear exactly how much customers stand to save by enrolling.

How do I use it?

Directions for use depend on the product in question. Most Genucel products are used once or twice daily in a targeted area.

The effects of Genucel last only as long as you are using the product. These products (and indeed all anti-aging products) don’t offer an overnight fix. In clinical studies, many benefits don’t begin to appear until after 4, 8, or even 12 weeks of consistent use.

Is it safe and does it cause problems or side effects?

Genucel is unlikely to cause any serious problems or side effects. Nevertheless, it is a good idea to inspect ingredients labels closely and to consult with a dermatologist if you have any doubts. This is especially important for people with allergies and those who’ve previously had bad reactions to skincare products.

Some anti-aging ingredients (for instance, retinol) may cause irritation and heightened sun sensitivity. Peeling agents common in anti-aging products can also cause issues in some people.

However, the Genucel line is largely free of harsh ingredients.

Bottom Line: Genucel’s preferred customer club is a controversial auto-ship program. The products are primarily sold on the official website and they are unlikely to cause serious side effects in most people.

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Our Verdict & Alternatives

Our Verdict on Genucel

As we’ve already stated, Genucel is essentially a very expensive line of anti-aging skincare products. They primarily target the face, neck, jawline, and eye area.

None of Genucel’s products contain ‘exclusive’ ingredients. That is to say, all of the ingredients in these products can also be found in items sold by different brands.

Many products sold by this company do contain effective anti-aging ingredients but they are also excessively expensive for what they offer.

There are several steps you should take to protect your skin:

  • Pursue a healthy lifestyle and use broad-spectrum sunscreen
  • Where possible, avoid using any skincare or cosmetic product that causes irritation
  • Invest in more affordable anti-aging product(s) for your skincare routine

See our expert’s top anti-aging serums

4.5Total Score

Genucel do offer some products with science-based benefits. However, they are over-priced and don't feature any ingredients that aren't also available elsewhere.

4.5Expert Score

5User's score


  • Some effective ingredients
  • 4-month return window


  • Overpriced
  • Returns cannot be processed without calling the company in advance
  • Questionable auto-ship program
  • Links on website to clinical tests do not work
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