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Can't change profile picture?

I've been trying to change my profile picture for the past few days with no success. At first I thought I had hit some daily limit, since I had been swapping out between a few different new icons when it got stuck on one. I waited 24 hours, but still couldn't change it. I've tried from both the app (Android) and the web browser (on a Macbook and Lonovo using Firefox, Chrome, and Safari). I've cleared my cache on my phone and computer, I've uninstalled and re-downloaded the app, and I've logged out and back in again on my browser, but nothing seems to work. I've tested with images of various dimensions, both .jpg and .png, all under the 1 MB size limit. I can't even switch back to the image I was using before.

When I try uploading a new picture on desktop in my account settings and hit save it says "Changes saved," but the image doesn't actually update. When I try uploading on the app, I get a message at the top of the screen that says "An error occurred. Try again later." which then annoyingly continues to pop up another couple of times as I try to move on and do lessons.

Is anyone else having this problem? Is there a solution that I just haven't thought to try yet?

June 24,


same here. I just create this account one day ago and I want to change my profile picture for the second time but I can't. I also checked the older post about this problem and I think a lot of people also have the same problem. I think this is an old bug but never gets fixed.

I am having exactly the same problem and it has been going on for over a month. I have changed my picture several times before but suddenly cannot. I have done all the same things. I do hit Save, it is <1MB, I have tried png, manipulated dimensions, tried on my Google Pixel phone app and web site, tried web site on my Macbook and on a Lenovo computer, used Google chrome, safari, Firefox, Microsoft . I also have re-loaded the app, logged in and out, cleared phone cache, etc. I also have been getting the "error occurred, try again later message" on my phone app. I also cannot upload past pictures I have used before. I have submitted several bug reports and no meaningful response- just to check the user forums. I also am at a loss as to what else to try. I have been trying every day now for a month (thinking maybe it will just work) and no luck.

On desktop if you open the browser console, F12, you'll see GET and POST errors thrown after it reads 'Changes saved'. They don't have a pop-up message prepared for error cases. I've been facing the same issue.


To change your profile picture, click your current picture at the top right of the screen and then click the camera icon that appears when you hover over your profile picture. 

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From the menu that appears, click Upload picture to access your photos. 

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Note: Teams users with mailboxes hosted on premises must be synchronized to Azure Active Directory. They can change the user profile picture providing Exchange Server (Cumulative Update 3), or above, is running on-premises. For more details, see How exchange and Microsoft Teams interact.

To change your profile picture, tap your current picture at the top left of your app, and then tap your name to bring up your profile. From there, tap Edit to take or access your photo.
alternate text

To change your profile picture, tap MoreMore button and then tap your picture. From there, tap Edit image to take or access your photo.

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  • Sours:

    Get creative with Google Illustrations


    Today, we are bringing new customizable illustrations into Gmail that help users get creative with their profile pictures that also protect their privacy.

    Hundreds of customizable illustrations

    A picture is worth a thousand words, as the saying goes. And that’s definitely true online, where often we choose a single picture to represent our digital identities. On Google, a single image acts as a reflection of you across a variety of products, like when you send an email, write a comment on a document  or share your location with your family on Maps. 

    Of course, people have different preferences of how they want to be represented digitally. Some prefer a photo of themselves, others might select a pet, and there are those who choose an object that might show a hobby or causes they support. But for some people, there isn’t an option that’s a good fit for them. Access to technology, social context or privacy concerns might prevent them from using an actual photo as a profile picture.

    To give everyone more safe, creative and personalized options for profile pictures, we are introducing new Google Illustrations. Google Illustrations are a collection of customizable images that anyone can use to design the image of their choice to represent them across most Google products.

    Collection of illustrations you can select from: historical places, animals, food or hobbies.

    Inclusive and versatile

    We all have different tastes and preferences. Whether you are a cat person, a foodie or an avid traveler, we’ve got you covered. Try searching for a place in your home country, a hobby you share with your friends, an animal or mythical creature that you like. Our collection of illustrations is inclusive of various cultures, interests and backgrounds. 

    Customized to be truly yours

    You can adjust illustrations’ colors and focus to your own taste, whether you want to use the whole object or only a portion of it. Try focusing on individual elements of the images. The result might be a completely unique and different profile picture!

    Changing colors of image elements.

    How to get an Illustration 

    You can see the new Google illustrations when you set your profile picture in Google Workspace and Contacts on Android. Access them easily via the Profile picture in the top right corner of the app. Browse the collection or search for a specific image to find options.

    Access illustrations from the disk in top right corner of the app.

    As soon as you create and save your profile picture, your friends, family and people you connect with will be able to see it across many Google products.

    We’re working on bringing Google Illustrations to more Google products and platforms like iOS and Web. We are also expanding the collection, so stay tuned for more updates. 


    Duo picture google profile

    The profile photo on your Google account is used across all Google services, including Gmail, YouTube, Google Meet, Hangouts, and more. However, if you are not comfortable showing it to others, you always have the option to delete your account’s Google profile photo. Here, we’ll tell you an easy way to remove profile picture from your Google Account on Computer, Android, and iOS.

    Also, read | How to Change Default Google Account on Your Android

    Remove Profile Picture from Google Account

    A lot of people add images to their Google profile while creating the account. However, they may later want to change or delete it from their profile. If you want to remove your Google profile photo but unsure about how to do it, follow the methods given below based on the device you have.

    On Computer (Web)

    You can follow the steps below to delete your Google profile photo easily through a web browser on your computer.

    1. Open your browser and head to
    2. Sign in with your account if not already.
    3. Click on Personal Info on the sidebar at left.Remove Profile Picture from Google Account
    4. On the next screen, please scroll down and click on Go to About me.Remove Profile Picture from Google Account
    5. Here, click on Profile Picture.Delete Gmail YouTube Profile Picture
    6. Now, click the Remove button below your photo.Delete Google Account Profile Photo

    Your profile photo will now be instantly removed from your Google account. It’ll no longer appear in Gmail, YouTube, Hangouts, Google Meet, or other Google services. You can add or change the photo later by repeating the steps above.

    You can also use the steps above through any browser on Android or iPhone.

    On Android

    Remove Gmail Profile Photo Android
    Remove Gmail Profile Photo Android
    Remove Gmail Profile Photo Android
    1. Open Settings on your Android phone.
    2. Head to the Google section.
    3. Click on Manage your Google Account.
    4. Now, switch to the Personal Info tab.
    5. Please scroll to the bottom and click Go to About me.
    6. Tap your profile photo and select No photo.

    If you can’t find the option, click on “Manage your profile picture” and then remove it. Your Google profile photo has now been successfully deleted and will no longer be visible to others.

    On iOS (iPhone/ iPad)

    Remove Google Profile Photo
    Remove Google Profile Photo
    1. Open the Gmail app on your iPhone or iPad.
    2. Click the menu at the top left and select Settings.
    3. Select your Google Account and click Manage your Google Account.
    4. Switch to the Personal tab.
    5. Tap on Go to About me at the bottom of the page.
    6. Here, click on your Profile Picture.
    7. Next, click on Manage your profile picture and remove your Google profile photo.

    If you face issues using this method, you can remove your Google photo by following the first method through a browser on your iPhone.

    Wrapping Up

    I hope that you know now how to remove the profile picture from your Google account. You can also use the steps to change the photo instead of deleting it- all you need to do is use the “Change” option. Anyway, if you still have any other doubts or queries, please reach out via comments below.

    Also, read- Google May Delete Your Google Account After June 1, How to Stop It.

    You can also follow us for instant tech news at Google News or for tips and tricks, smartphones & gadgets reviews, join GadgetsToUse Telegram Group or for the latest review videos subscribe GadgetsToUse Youtube Channel.

    Ritik Singh

    How to Use Google Duo

    How to change your Google profile picture and add a personal touch to your Gmail

    • You can change your Google profile picture on nearly any Google page.
    • To change your Google profile picture, click your current picture and select the camera icon.
    • Your Google profile picture will appear in Gmail, YouTube, Google Drive, and other Google products.
    • Visit Insider's Tech Reference library for more stories.

    Google is a massive company, and owns products and services across the internet. 

    Luckily, this makes it so you can use one account for lots of different websites. But this also means that your Google profile picture will show up and look the same on YouTube, Gmail, and all the other websites that Google runs.

    It's easy to change your Google profile picture. Here's how to do it in seconds on any desktop computer.

    How to change your Google profile picture

    1. Open any Google page — it can even be the Google homepage — and log into your account, if you aren't already logged in.

    2. Click your profile picture in the top-right corner, and then click the camera icon underneath your current profile picture.

    A screenshot of the Google's homepage with a red arrow pointing to a profile picture.
    William Antonelli/Insider

    3. The "Select profile photo" menu will open. Click "Select a photo from your computer" to browse your files for a picture, or just drag and drop a picture from your computer into the window.

    Google's profile image uploading page.
    William Antonelli/Insider

    4. Once the photo uploads, crop it, and click "Set as profile photo" in the bottom-left.

    An uploaded profile photo is cropped.
    William Antonelli/Insider

    You've now got a new profile picture. Within a few minutes, it should take effect across all the websites and apps that you use your Google account for. This will include, but isn't limited to:

    • YouTube
    • Gmail
    • Google Drive
    • Google Play
    • Google Chrome

    Melanie Weir contributed to a previous version of this article.

    William Antonelli

    Editor & Staff Writer for Tech Reference


    You will also be interested:

    You can now change your Google Account profile picture right from the Contacts app

    By Ryne Hager


    Quick and easy

    Changing the profile picture associated with your Google Account has never been difficult, but it's even easier to do now. A change to the latest version of the Google Contacts makes the process a two-tap affair, accessible quickly and easily from right inside the app.

    Image Gallery (3 Images)




    Tap your profile picture in Google Contacts, tap it again with the camera icon, and you're taken right to the Google Account setting for it.

    The new feature is simple. In the latest version of the Google Contacts app (v), tap your profile picture to access the account switcher. There, you should see a new camera icon on top of your profile picture for the current account. Tap that, and you'll be taken directly to the Google Account page to change your profile photo, or even just remove it entirely.

    I suspect this change will also be rolling out other Google apps. Sometime since last summer, Google's documentation for changing the Gmail profile picture has changed to reference this same process, though the feature isn't actually present in that app yet.

    The change was first spotted by our friends at XDA Developers and has been in testing as far back as Google Contacts v and September of last year. But we can verify it appears to be widely available in the latest version. The update should be rolling out now over on the Play Store, but you can pull it down early over at our sister site APK Mirror.

    Via: XDA Developers

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    About The Author
    Ryne Hager ( Articles Published)

    Ostensibly a senior editor, in reality just some verbose dude who digs on tech, loves Android, and hates anticompetitive practices. His only regret is that he didn't buy a Nokia N9 in Email tips or corrections to ryne at androidpolice dot com.

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