Airpods pro bass distortion

Airpods pro bass distortion DEFAULT

How to fix distortion in AirPods and AirPods Pro

If one of your AirPods has gained an unpleasant humming distortion, there are steps you can take to fix it before you call Apple.

It may start with phone call audio sounding a little echoey, or just in some way not quite right. Over time, it can extend to meaning one of your AirPods, or AirPods Pro, is actually unpleasant to wear.

Depending on the music you're listening to through it, you may be able to forget that there is an issue. But at other times, and when you put the AirPod in before you've started music, it can sound like a rumbling hum. It's as if noise canceling, in the AirPods Pro, is somehow going wrong.

Whatever it is, there are two steps you can take before you have contact Apple. While neither is guaranteed, they have worked for AppleInsider — and, fortunately, they're also quick to try.

First step in fixing AirPods distortion

Clean the affected AirPod. Be extremely careful as AirPods and AirPods Pro are easy to damage. Read AppleInsider's full AirPods cleaning guide for details.

Broadly, though, the job is to keep all liquids away from AirPods and instead wipe with a soft, dry and lint-free cloth. Remember that AirPods Pro come with earpieces that you can swap out, so take those off before wiping both them and the AirPod itself.

If you're fortunate, this is all you need to do. It's a good idea to clean them regularly anyway, but it may be enough to solve the distortion problem.

When it isn't enough, you need to try resetting the AirPods.

Second step in fixing AirPods distortion

  1. Put the AirPods in their case and close the lid
  2. Wait 30 seconds
  3. Open the lid, but leave the AirPods in the case
  4. On your iPhone, go to Settings, Bluetooth
  5. Find your AirPods or AirPods Pro in the list of devices and tap on the i for information icon to the right
  6. Choose Forget This Device
  7. Confirm that's what you want to do
  8. Close the AirPods case and wait 30 seconds
  9. Open the lid, again leaving the AirPods inside
  10. Press and hold the reset button on the back of the charging case
  11. Keep holding until the front status light flashes amber
  12. Hold the AirPods and their case near your iPhone
  13. Follow the onscreen instructions to connect them

What you're really doing is just forcing the AirPods and your iPhone to start all over again with a new Bluetooth connection. It isn't at all clear why a Bluetooth problem could build up over time, but then occasionally it feels as if Bluetooth is less technology, more alchemy.

If resetting like this doesn't fix the distortion problem, then unfortunately you have just one option left. You have to contact Apple support.

Allegedly, Apple has developed a tool for diagnosing certain AirPods problems. Whether that's correct or not, it's likely that Apple will first talk you through potential fixes you can do yourself — and you can now tell them that you've tried them.

Keep up with AppleInsider by downloading the AppleInsider app for iOS, and follow us on YouTube, Twitter @appleinsider and Facebook for live, late-breaking coverage. You can also check out our official Instagram account for exclusive photos.


Apple releases support advice for AirPods Pro users with crackling audio and noise cancellation issues

There has been a recent upswell in complaints from AirPods Pro owners that their earphones aren’t quite working as well as they did when they first got them. One such issue making waves on the Apple forums is that users are noticing crackling noises coming from their earbuds.

This week, Apple has released a couple of support articles that specifically mention troubleshooting steps to try, for users experiencing issues with Active Noise Cancellation or if they are hearing crackling/static noises.

If you are having issues with your AirPods Pro, try these remedies first. If the product continues to misbehave, we recommend contacting Apple Support online and pursuing device repair / replacement. The AirPods Pro launched in October 2019 and are therefore still covered under Apple’s manufacturer warranty.

In the first support article, Apple suggests steps if your AirPods Pro are making crackling or static sounds. Firstly, you should check that your connected iOS device or Mac is up to date.

Apple recently released new firmware for the AirPods Pro themselves, which will be automatically downloaded and installed when the AirPods are left connected to an Apple product for a little while.

Then, Apple suggests isolating problems relating to audio interference in the environment and trying out a different audio app. If problems persist, Apple says to contact their support teams — especially if the issues arise in “loud environments, with exercise, or while talking on the phone”. Based on the forum replies, Apple Support is liberally sending out replacement AirPod units which do not exhibit the issue.

For Active Noise Cancellation assistance, Apple again recommends updating your operating system to the latest version. Then, clean the mesh on the top of the AirPods Pro using a dry cotton swab. Apple says noise cancellation performance can be impacted if the mesh gets gummed up with earwax or other debris.

The cleaning steps should be useful if you have noticed a loss of bass response, or an increase in the amount of background noise (e.g. airplane sounds) that the Active Noise Cancellation setting fails to remove. If you clean the product and you still think you are experiencing worse than normal ANC, contact Apple Support.

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7 Ways to Improve AirPods Pro Sound Quality

Apple's successful AirPods Pro earbuds have been well-received so far. Most would say that they're worthy competitors to other wireless headphones at similar prices. However, some AirPods Pro users have reported disappointing bass, weak noise cancellation, or overall poor sound quality while using them.

That's why we've gathered ways to improve the sound of your AirPods Pro so you can get the most out of your new earbuds. Let's look at the best ways to improve sound quality on your buds. As a bonus, some of these tips work for the regular AirPods as well, if not for most other headphones.

1. Update Your AirPods

The first way to improve the sound on your AirPods Pro is to make sure they're updated. Apple releases updates for the AirPods on occasion to improve their sound quality. You might never have noticed this, as the AirPods are set up to update automatically.

However, you can also set up your AirPods to check for updates manually. Here's how to update your AirPods Pro:

  1. Make sure your AirPods Pro are in their charging case.
  2. Plug in or wirelessly charge the case.
  3. Make sure your iPhone is connected to the internet.
  4. Keep your AirPods Pro within close range or connected to your iPhone.

Your AirPods Pro should now update automatically. Depending on the update, their sound should improve.

2. Turn ANC Off

Surprisingly, one of the best ways to improve the sound quality of your AirPods Pro is to turn off Active Noise Cancellation (ANC). This doesn't mean you should turn on Transparency mode---you want to keep the mode completely off.

While this sounds counter-intuitive, as you'd think noise cancellation improves sound, that isn't exactly true. The process of active noise cancellation actually reduces bass due to the intense sound processing going on behind the scenes.

Now that you know this, here's how to turn ANC off on your AirPods Pro:

  1. Open Control Center by swiping down from the top-right corner on the iPhone X and later, or an iPad with iOS 12 or later.
    1. On an iPhone 8 or earlier, swipe up from the bottom of the screen instead.
  2. Long-press the volume bar showing the AirPods Pro inside.
  3. Select Off, which is the mode in the middle.
Image Gallery (2 Images)



Alternatively, you can long-press the force sensor on your AirPods (found on their stem) to switch between modes.

Now, without ANC distorting your music, you can enjoy a much more punchy, balanced, and unprocessed sound.

3. Take the Ear Tip Fit Test

If your AirPods Pro still sound iffy, it could be a result of the included ear tips not sealing your ears well enough. Luckily, there's a quick way to find out which size (small, medium, or large) is best for you.

Apple provides a software-based Ear Tip Fit Test on your devices. This lets you know which ear tip size best keeps sound from leaking in or out of your ears.

To find the Ear Tip Fit Test:

  1. Connect your AirPods Pro to your phone.
  2. Open Settings and select Bluetooth.
  3. Select AirPods Pro.
  4. Scroll down to Ear Tip Fit Test and walk through the steps.
Image Gallery (3 Images)




During the test, you'll hear some music playing. As we mentioned, this is all part of a test to see what produces the best sound. Hopefully, you'll now have a good idea as to which ear tip size suits you the best.

4. Modify the Equalizer

Depending on the music streaming service you use, you can adjust the EQ settings to vastly improve sound quality and create a much punchier sound. Here's how to do so with two of the most popular music streaming apps: Spotify and Apple Music.

To modify the EQ in Spotify:

  1. Open Spotify.
  2. On the Home tab, tap the Settings icon.
  3. Select Playback.
  4. Scroll down to Equalizer.
  5. Play with the presets and see what sounds best to you. If you like, you can instead adjust the EQ manually.
    1. For more bass, select Bass Booster, or raise the 60hz meter to your preference.
Image Gallery (3 Images)




To modify the EQ in Apple Music:

  1. Go to the Settings app on your phone.
  2. Scroll down to Music.
  3. Select EQ from the list.
  4. Choose the EQ setting you want. For example, pick Bass Booster if you still have trouble with the bass.
Image Gallery (3 Images)




With this, the sound and bass quality should now be much fuller than what you heard before---all thanks to this tiny EQ adjustment.

5. Increase the Sound Quality

Did you know that you might not be getting the best music quality possible from your music streaming app? Thankfully, it's easy to change these settings, depending on which service you use.

For now, we'll only look at how to do this in Spotify Premium, since Apple Music doesn't have a quality selection function yet. Keep in mind that there are streaming services like Tidal and Amazon Music HD that provide super hi-fi music for audiophiles, though.

Here's how to improve audio quality in Spotify Premium:

  1. Open Spotify and tap the Settings icon.
  2. Choose Music Quality.
  3. Select High or Very High.
Image Gallery (2 Images)



After this setting change, your music should sound much clearer. However, you should note that this could have a negative impact on the amount of data Spotify uses. 160kbps (High quality) or 320kbps (Very high quality) is a big data difference compared to 96 kbps (Normal quality). Consider changing this only when on Wi-Fi if you need to save data.

6. Charge Your AirPods

While this may seem obvious, we often forget that our earbuds are low on battery after listening to them for so long. When any audio device is low on battery, the sound tends to deteriorate. Make sure your AirPods are charged up if the sound quality is dicey.

Speaking of which, here's a quick tip for wireless charging; you can simply tap your finger on the AirPods case to check its battery status. If it glows red, it's still charging. If it glows green, it's fully charged.

To more easily keep track of your AirPods Pro battery level in the future, you can add them to your Today View:

  1. Swipe from left to right on the home screen to access the Widgets page.
  2. Scroll down to Edit.
  3. Tap on the green plus sign next to Batteries.
  4. Select Done.
  5. Whenever your AirPods Pro are on, just swipe over to check on their battery level.
Image Gallery (3 Images)




Now you can more easily keep track of the battery on your AirPods to avoid low-power situations and preserve their sound.

Related: AirPods Microphone Not Working? Here's What to Do

7. Buy Memory Foam Ear Tips

Apple's included silicone ear tips for the AirPods Pro work just fine. But if you're looking for a better fit or improved bass response, memory foam ear tips might be a good choice for you.

Memory foam, the material commonly used in mattresses, has a soft, fluffy build that adjusts to your ear and remembers its shape to provide maximum comfort. And while there are tons of memory foam ear tips for AirPods Pro that you can buy, we recommend these LICHIFIT memory foam ear tips.

Hopefully, swapping out for some foam ear tips will fix lackluster sound on your AirPods Pro.

Make Your AirPods Pro Sound Their Best

The methods we listed above should provide a good boost to enhance the sound of your AirPods Pro. It's always important to get the best sound out of your headphones, especially if you paid a pretty penny for them.

That's not all you can do to make the experience better. If you're a new AirPods Pro owner, make sure to review our tips to get more out of your AirPods.

Alternatively, if you've had enough of your AirPods, here are the best fake AirPods you should buy.

We hope you like the items we recommend and discuss! MUO has affiliate and sponsored partnerships, so we receive a share of the revenue from some of your purchases. This won’t affect the price you pay and helps us offer the best product recommendations.


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Laura Cordero (12 Articles Published)

Laura is a freelance graphic designer, artist, and writer living in San Diego, California. She is a huge tech nerd and is passionate about writing, so writing tech articles and tutorials is her dream job.

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Apple acknowledges AirPods Pro issues, will replace those that crackle and rattle

Are your AirPods Pro earbuds making weird noises? You’re not imagining it — and you’re not the only one.

Just a few months after Apple started shipping AirPods Pro, some users started noticing that one or both of their earbuds were rattling or crackling. The noises would reportedly get worse whenever the user moved, and would sometimes only develop after months of use.

Apple didn’t say too much about it at first, but would usually replace crackling earbuds if you took the time to hit up support. A few folks here at TechCrunch have had the rattle rear its head on our own AirPods Pro buds… only to have it pop up again in the replacements.

It seems the problem has become widespread enough for an official acknowledgement: today Apple launched an “AirPods Pro Service Program” (as first pointed out by Mark Gurman) specifically for swapping out crackling buds.

A newly published support page outlines the potential symptoms, both of which suggest the issue has to do with the noise cancellation system:

  • Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
  • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

Apple notes that only units made before October 2020 are affected, suggesting they’ve fixed the issue in units now coming off the line. The support page repeatedly says faulty units will be “replaced” rather than “repaired” — so for the most part, it sounds like turnaround should be pretty quick.


Pro distortion airpods bass

Question:Q:AirPods pro distorted with bass

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


My AirPods Pros exhibit distortion and strange resonant sounds when in use. even the vibration of my head when I talk or hum causes it. Has anyone experienced this?

iPhone 11 Pro, iOS 13

Posted on Sep 4, 2020 5:50 AM

Page content loaded

Sep 5, 2020 8:45 AM in response to johnnyo1124 In response to johnnyo1124

Hi johnnyo1124,

We see you're having an issue with the sound quality of your AirPods. Have you tried resetting them to see if the issue persists? You can learn how to do that here: Reset your AirPods

We hope this helps.

Take care.

Sep 5, 2020 8:45 AM

Sep 30, 2020 3:40 AM in response to Chris_C1 In response to Chris_C1

I have the same issue as Johnnyo1124. I did the reset and it still has the same issue...any other suggestions?

Sep 30, 2020 3:40 AM

Sep 30, 2020 3:41 AM in response to johnnyo1124 In response to johnnyo1124

Did you find a solution to this problem? Im having the same issue

Sep 30, 2020 3:41 AM

Sep 30, 2020 4:20 AM in response to Terry876 In response to Terry876

No, the issue is continuing. I feel like they are blown or something.

Sep 30, 2020 4:20 AM

Sep 30, 2020 11:32 AM in response to johnnyo1124 In response to johnnyo1124

Thanks for following up, johnnyo1124.

Does this persist both with and without the ear tips? How about if you use a different set of the ear tips that came with the AirPods.

If you hear rattling like your speaker is blown we would recommend reaching out for hardware support here: Get Support

Take care.

Sep 30, 2020 11:32 AM

User profile for user: johnnyo1124 johnnyo1124

Question:Q:AirPods pro distorted with bass


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