Windows 10 touchscreen

Windows 10 touchscreen DEFAULT

How to Fix Your Windows 10 Touchscreen Not Working

Windows 10 is great for touch screens, especially thanks to the special touch-designed apps for the Windows Ink Workspace. But has your touchscreen stopped working? Sometimes it can break for seemingly no reason, so we're here to show you how to fix your touchscreen in Windows 10.

The majority of the problems are caused by driver incompatibility. This is even more likely if the touchscreen has stopped working after updating Windows 10. We'll cover this, along with many other troubleshooting tips to get your touch screen working again.

1. Run the Hardware and Devices Troubleshooter

Windows 10 has a range of troubleshooting tools that can detect problems and apply automatic fixes.

One of these troubleshooters scans your hardware and devices and can be used to fix problems with your touchscreen.

This troubleshooter used to be accessible easily via Settings, but now must be launched through Command Prompt:

  1. Open the Start menu, search for Command Prompt, and select it.
  2. Type the following command: msdt.exe -id DeviceDiagnostic
  3. Press Enter. This will launch the Hardware and Devices troubleshooter.
  4. Click Next and run the wizard through. The tool will automatically detect issues and then repair them.

Hopefully, this tool finds your touchscreen issue and repairs it. If not, keep on reading.

2. Calibrate the Touchscreen

When your touchscreen is slow to respond or records your touch gestures inaccurately, a re-calibration might be all it takes to bring it up to speed. Here's how to perform a touchscreen calibration.

  1. Open the Start menu, search for calibrate, and select Calibrate the screen for pen or touch. A window will open that contains tablet PC settings.
  2. On the Display tab, click Setup and follow the instructions.
  3. Once done, click Calibrate and follow the instructions.

3. Disable and Re-enable the Touchscreen

We assume you've already tried to restart your computer—it's the de facto fix for many tech issues. If not, go ahead and do that now.

If that hasn't resolved anything, the next step is to turn the touchscreen off and on.

  1. Press Windows key + X and click Device Manager.
  2. Double click on Human Interface Devices to expand the category.
  3. Right-click the HID-compliant touch screen and select Disable device.
  4. You'll be asked to confirm this, so click Yes.
  5. Right-click the listing again, but this time select Enable device.

Related: How to Disable Touchscreen Input on Android and iPhone

4. Change Power Management Settings

Windows 10 will do its best to conserve power, but sometimes the settings can be overzealous, and turn off your touchscreen after a period of activity.

While the touchscreen should automatically enable itself again when it detects an input, this isn't always the case. As such, you can disable the power saving of your touchscreen to see if this fixes the problem.

  1. Press Windows key + X and click Device Manager.
  2. Double click on Human Interface Devices to expand the category.
  3. Double click the HID-compliant touch screen.
  4. Switch to the Power Management tab.
  5. Uncheck Allow the computer to turn off this device to save power.
  6. Click OK, then restart your system.

Related: How to Extend Laptop Battery Life With Custom Windows Power Plans

5. Update the Touchscreen Drivers

Your touchscreen malfunction could be due to a faulty driver. Perhaps the driver has corrupted or needs updating.

Previously, you could use Device Manager to search online for updated drivers. However, in August 2020, Microsoft removed the automatic driver update from Windows 10.

This means you will need to go to your system manufacturer's website (like HP, Dell, or Acer) and download the driver directly from them. You'll likely find it in their support section.

Once you have the driver downloaded:

  1. Press Windows key + X and click Device Manager.
  2. Double click on Human Interface Devices to expand the category.
  3. Right-click the HID-compliant touch screen.
  4. Click Search automatically for drivers. Windows should find the driver you downloaded and install it. If not, return to this screen and click Browse my computer for drivers to locate it manually.
  5. Restart and see if your problem is resolved.

6. Rollback the Touchscreen Drivers

It isn't always necessary to update your drivers if everything is working well. If you recently updated your touchscreen driver,  you should try rolling back to a previous version.

  1. Press Windows key + X and click Device Manager.
  2. Double click on Human Interface Devices to expand the category.
  3. Right-click the HID-compliant touch screen.
  4. Click Properties.
  5. Switch to the Driver tab.
  6. Click Roll Back Driver.

Alternatively, do you know that there's a specific older driver version that will work but cannot get to it through a rollback? If so, within the Driver tab, select Uninstall instead and then follow the method to update your drivers outlined above.

7. Uninstall Recent Programs

For whatever reason, some programs cause touchscreen problems. If your touchscreen has only recently broken, you should uninstall any recently added programs.

  1. Press Windows key + I to open Settings.
  2. Click Apps.
  3. Use the Sort by dropdown and select Installation date.
  4. Look for the date when the touchscreen problem started. Working up, click each app in turn, and Uninstall it.
  5. Restart your computer each time and see if it fixes the touchscreen.

8. Move to Another Room

This one sounds weird, but give it a shot. Other nearby electronic devices can interfere with the touchscreen. It could be caused by something you've got plugged into the same power bank or because you've got lots of computers in proximity.

It's simple to diagnose this. Take your touchscreen device somewhere else and try it. If it works, electromagnetic interference is the culprit.

To resolve, go back to the original room and turn off everything else. Then turn them back on one by one to see what causes the problem. If none of them seems to be at fault, check nearby areas for powerful equipment that could be the cause.

9. Contact the Manufacturer

Have you tried all of these tips, yet your touchscreen is still broken? If so, you should contact your system manufacturer to get them to investigate.

The problem is likely a hardware fault rather than a system one, and they will have the expertise to fix it. You may find that you're still covered by warranty, depending on what caused the damage.

Clean Your Repaired Touchscreen

Hopefully, our advice above has resolved any problems that you were having with your Windows 10 touchscreen.

With constant use, a touchscreen is bound to get grubby. Be sure to use cleaning spray and a microfiber cloth to keep the touchscreen looking great and lasting for years.

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About The Author
Joe Keeley (665 Articles Published)

Joe was born with a keyboard in his hands and immediately started writing about technology. He has a BA (Hons) in Business and is now a full-time freelance writer who enjoys making tech simple for everyone.

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How to Enable the Touchscreen in Windows 10

What to Know

  • Open the Device Manager and select Human Interface Devices > HID-compliant touch screen > Action > Enable device.
  • If you do not see HID-compliant touch screen, select Action > Scan for hardware changes.
  • If touchscreen doesn't work after enabling, right-click HID-compliant touch screen > Update Driver. Search for driver update and install it.

The touchscreen on a Windows device is usually enabled out of the box. If it isn't, enable it using the Device Manager, which is found in the Control Panel. In this guide, we show you how to turn on the touchscreen in Windows 10, Windows 8, and Windows 7, as well as how to force Windows to check the hardware for a touchscreen, and how to update the touchscreen driver.

How to Turn On the Touchscreen in Windows 10 and 8

To enable the touchscreen in Windows 10 and 8, you need to access the Device Manager. You can access the Device Manager through the Control Panel, but it's a little faster to access it directly through the search box on the taskbar.

  1. Select the search box on your taskbar.

  2. Type Device Manager.

  3. Select Device Manager.

  4. Select the arrow next to Human Interface Devices.

  5. Select HID-compliant touch screen.

  6. Select Action at the top of the window.

  7. Select Enable Device.

  8. Verify that your touchscreen works.

If the touchscreen has been disabled on your Windows 10 tablet, you need to connect a USB keyboard and mouse to turn it back on.

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How to Force Windows to Check for a Touchscreen

If you don't see an entry for an HID-compliant touchscreen in your Device Manager, there are two possible causes. The first is that Windows doesn't realize you have a touchscreen, which can be fixed by scanning for hardware changes. The other is that you don't have a touchscreen.

If your touchscreen has never worked, and you don't see a listing for an HID-compliant touchscreen, contact the manufacturer of your device. Provide them with the product number, and they can tell you if your device should have a touchscreen. Many laptop product lines include similar versions with and without touchscreens.

If you're sure that your device is supposed to have a touchscreen, here's how to force Windows to check for it:

  1. If the Device Manager isn't open, select the search box on your taskbar, type Device Manager, and then click Device Manager to open it.

  2. Select the arrow next to Human Interface Devices to expand the list, and verify that you don't see HID-compliant touchscreen.

  3. Select Action on the toolbar.

  4. Select Scan for hardware changes.

  5. Select the Human Interface Devices list to see if HID-compliant touchscreen is there.

  6. If the Windows hardware wizard finds your touchscreen, check to see if it works. If it doesn't, proceed to the next section to check for driver updates.

If it doesn't find your touchscreen, you may have a hardware problem, or your device may not have a touchscreen at all.

How to Update Your Touchscreen Driver

In some cases, you may have a touchscreen that doesn't work even after you have enabled it. If you can see a listing for an HID-compliant touch screen in your Device Manager, and your touchscreen still doesn't work after you enable it, you may have a driver or hardware problem.

In situations where a touchscreen doesn't work due to a driver issue, you can typically fix it by updating the driver, running Windows Update, or contacting the manufacturer of your computer for any special instructions or update tools.

Here's how to update your touchscreen driver:

  1. If the Device Manager isn't open, select the search box on your taskbar, type Device Manager, and then select Device Manager to open it.

  2. Select the arrow next to Human Interface Devices to expand the list.

  3. Right-click HID-compliant touch screen.

  4. Select Update Driver.

  5. Select Search automatically for updated driver software.

  6. If the driver update wizard finds a new driver, install it.

  7. Check to see if your touchscreen works.

  8. If your touchscreen still doesn't work, run Windows Update.

How to Enable a Touchscreen on Windows 7

Touchscreens work differently in Windows 7 than in later versions of Windows. If you have Windows 7, enable your touchscreen through the Pen and Touch menu instead of the Device Manager. This menu can be accessed through the Control Panel.

  1. Select the Start button.

  2. Select Control Panel.

  3. Select Pen and Touch.

  4. Select the Touch tab.

  5. Select the box next to Use your finger as an input device.

    The box needs to be checked for the touchscreen to work. If it's already checked, and your touchscreen doesn't work, you may have a hardware or driver problem.

  6. Verify that your touchscreen works.

Do You Need a Touchscreen in Windows 10?

No, Windows 10 laptops and 2-in-1 devices technically don't need a touchscreen. That means you can run into situations where you find that the touchscreen is disabled. Disabling the touchscreen can prevent unintentional inputs, like clicking on things you didn't mean to click on, so some people opt to do without this feature.

The main reason to enable a touchscreen on a Windows 10 device is that it can make it easier to accomplish some tasks because tapping on the screen typically takes less time than moving the mouse around and clicking with a small trackpad.

In some cases, a touchscreen and compatible pen device can allow you to use your Windows 10 laptop, 2-in-1, or tablet in the same way that you would use a drawing tablet. If you do any kind of graphic design work, this is a great way to get additional functionality out of a touchscreen-enabled Windows 10 device.

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How to Disable or Enable Touchscreen on Windows 10 Laptops

Touchscreen laptops have become quite popular recently, and we definitely enjoy the 2-in-1 experience. You can use it for work, and you can make it a tablet whenever you need to. However, with touchscreen comes issues of accidental clicks. These accidental clicks can be a problem, especially if it is related to work. In this tutorial, I will show you how to disable or enable touchscreen on Windows 10 laptops.

Disable or Enable Touchscreen on Windows 10

There are different ways you can disable or enable the touchscreen. I will walk you through them, and for future use, you can pick whichever suits you best.

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Registry Editor

Step-1: Open the Run box using the shortcut keys Win + R.

Disable or Enable Touchscreen

Step-2: Type regedit and press Enter.

Disable or Enable Touchscreen
Step-3: You will be asked, do you want to allow this app to make changes to your device? Click Yes.

Step-4: In the search bar at the top of the editor window, type the following path and press Enter:

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Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wisp\Touch

You can also navigate manually using the left pane.

Disable or Enable Touchscreen

Step-5: On the right pane, double-click on the TouchGate option.

Disable or Enable Touchscreen
Step-6: In the Value data, type 0 (zero) instead of the ‘1’ and press OK.

Disable or Enable Touchscreen

[If you want to enable the touchscreen again, follow all the above steps but in Step-6, enter 1 (one) in the Value data field instead of the 0.]

Disable or Enable Touchscreen Using Device Manager

Step-1: Right-click on the Start menu to open the WinX menu. (Shortcut keys: Win + X)

Step-2: Select Device Manager.

Device Manager
Step-3: Scroll down and locate Human Interface Devices.

Human Interface Devices

Step-4: Click on the option to expand it.

Step-5: Locate HID-compliant touch screen. Right-click on it and select Disable device.

Disable settings
Step-6: Select Yes.

Disable or Enable Touchscreen
[Similarly, you can enable the touch screen as well by following all the above steps, and in Step-5, select Enable device instead.]

PowerShell

Step-1: Right-click on the Start menu to open the WinX menu. (Shortcut keys: Win + X)

Step-2: Select Windows PowerShell (Admin).

Disable or Enable Touchscreen
Step-3: You will be asked, do you want to allow this app to make changes to your device? Click Yes.

Step-4: Type the following command and press Enter:

Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Disable-PnpDevice -Confirm:$false

Disable or Enable Touchscreen

Step-5: Close the PowerShell window.

[If you want to Enable the touch screen again, follow all the above steps but use the following command instead and press Enter:

Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Enable-PnpDevice -Confirm:$false

This will enable the touchscreen.]

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10 touchscreen windows

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How to Setup/Activate Your Touchscreen Monitor - Windows 10

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