Cox replace cable modem

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If you’re looking into Cox for home internet, there’s always the option to rent your equipment. Cox offers a gateway modem for $/mo. This may seem like a small fee, but it can add up over time. You can lower your monthly internet bill by buying your own modem and router. Here’s the best modem to consider for each plan Cox offers.

Our favorite Cox modems

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How we chose the best modem/router for Cox Communications

We began our search for the best modems to use with Cox internet by checking compatibility.

We began our search for the best modems to use with Cox internet by checking compatibility. Cox lists all modems that will work with their service, so all the picks below are Cox compatible modems. Next, we made sure each modem’s speed was up to snuff for the plan we paired them with. Customer satisfaction was also a prime concern, so we dug through reviews to find the best equipment available. Finally, we made sure all of the modems were priced fairly, so you don’t pay too much. 

Keep in mind you’ll still need a router for Wi-Fi. If you want Wi-Fi at home, check out routers compatible with Cox. Compatible Cox modem router combos are also an option. Here are our picks for the best modems to use with Cox.

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Best modem for the Internet Starter 10 Cox plan: NETGEAR CM

If you go with Cox’s Starter 10 plan, you’ll only be getting the bare essentials. So instead of looking into a top-of-the-line modem, you just need one that’s reliable and can get the job done. The NETGEAR CM is a solid, no-frills cable modem that can handle speeds up to Mbps.

This modem comes with 1 Gigabit Ethernet port so you can connect directly to your computer or to a Wi-Fi router. You’ll get 16&#;4 channel bonding and DOCSIS , which is probably more than enough for Cox’s Starter 10 plan. And you should be able to buy the CM for under $ 

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Best modem for the Internet Essential 50 Cox plan: ARRIS SURFboard SB

The Internet Essential 50 plan will give you access to speeds up to 50 Mbps, which the ARRIS SURFboard SB should be able to handle easily. At about $70 per unit, this modem is still on the low end, but it can do everything you need. 

You’ll have 1 Gigabit Ethernet port for connecting to a computer or router, as well as 16 downstream and four upstream DOCSIS bonded channels. If you connect this modem to a router, you’ll be able to surf the web on multiple devices, but due to limitations of the Internet Essential 50 plan, we recommend this modem for small households and casual browsing.

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Best modem for the Internet Preferred Cox plan: ARRIS SURFboard SB

If you opt for the Internet Preferred plan from Cox, the ARRIS SURFboard SB is still probably your best bet. This Cox approved modem can handle speeds up to Mbps, which is well above the needs of Cox’s Preferred plan. 

With Mbps, you should have enough speed to access the internet with multiple devices simultaneously. If you connect the modem’s 1 Gigabit Ethernet port to a wireless router, you should be able to stream movies and shows on at least a couple of devices at the same time without experiencing issues. 

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Best modem for the Internet Ultimate Cox plan: NETGEAR CM

The Internet Ultimate plan offers internet users speeds up to Mbps, which should be plenty of speed to work from home, at least for most jobs. The NETGEAR CM is a cable modem that can handle speeds up to Mbps, and it comes highly rated with well over 4 stars on Amazon from thousands of reviews.

The CM features a single Gigabit Ethernet port for your computer or router. And this modem is engineered with DOCSIS technology for 32 downstream channels and eight upstream channels that will be able to handle plenty of traffic from multiple devices at once. So this is definitely a good option to consider for a Cox Gigablast modem.

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Best modem for the Gigablast Cox plan: Motorola MB

If you have Cox’s Gigablast plan, you’ll need a router that can handle high speeds. The Motorola MB is one of the finest high-end modems on the market, and it should give you everything you need out of a Gigabit internet plan. 

This modem comes with both DOCSIS and DOCSIS 32&#;8 channel capabilities, which means it’s compatible with most high-speed cable internet services. So if you move over to a different internet provider at some point, you won’t need to change modems. If you like online gaming or have a big family of internet users, this modem is for you. 

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Should you rent or purchase your cox equipment?

Cox equipment rental

  • Cox technical support

  • Guaranteed compatibility

  • Cox software updates

  • Easily exchanged

  • $ monthly rental fee

Cox equipment purchase

  • One-time purchase

  • Keep if you change providers

  • Customize equipment to your specific needs

  • No rental fees

  • No Cox technical support

What to look for in a Cox compatible modem 

Speed/compatibility &#; Different internet plans have different speeds, and it’s important to make sure you buy a modem that can handle the speed you’ll get from the plan you sign up for. Check the upload and download speeds on the modem, and make sure they meet the needs of the plan.

Price &#; Just because a modem is more expensive doesn’t mean it’s better. Balancing affordability with reliability is your best bet when choosing a modem. Read lots of reviews so you can make an informed decision. 

Router compatibility &#; If you’re just buying a modem, and you also want to use Wi-Fi with your home internet plan, you’ll need a wireless router. When shopping for a modem, it’s helpful to keep an eye on its compatibility with the router you want. 

Channels &#; The channels a modem has refers to its downloading and uploading capabilities. The more channels a modem has, the more traffic it can handle, which means you’ll get better speeds. Try to select a modem that has at least 16 download channels and at least four upload channels (16&#;4), and you shouldn’t have to worry.

Need a faster internet plan?

Many regions in the U.S. are served by more than one internet service provider. If your current provider isn’t able to provide your address with internet fast enough to meet your needs, then there might be a better option available. It never hurts to shop around and see who has coverage in your area.

The bottom line

Buying your own modem means you won’t have to rent one, which lowers your monthly internet bill. But it also means you have to do a little more work. Make sure to go with one of Cox certified modems. And if you want Wi-Fi with Cox, routers are a must. But keep in mind that your equipment will only be as fast as your internet plan, so it never hurts to double check your current service. 

By Julian Dossett

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Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.

Replace The Cox Panoramic WiFi Modem &#; Router With Your Own

Jump to: [Panoramic Replacement] | [Cox Approved Modem List]

panoramic wifi modem

Best Panoramic WiFi Modem

It’s no secret that you can save a bunch of money by buying your own Cox compatible modem and router instead of renting the flawed TG &#;Panoramic WiFi Modem&#; for $ a month. The approved replacement increases your performance and pays for itself in the long run. Otherwise, you&#;re stuck renting forever. But with so many options out there, what Cox modem and router should you buy?

Here are our best choices for each situation with Cox Communications for replacing the panoramic wifi with your own approved modem and router.

Best Panoramic WiFi Gateway Replacement

Why Choose an All In One Gateway Modem? | Easiest Option For Cox Gigablast, Single Gateway Device.
Powerful wireless AC, great for a normal to large size house, single device, fewer wires, supreme coverage, good for non-power users who just want the easiest option for Cox Panoramic WiFi.
If you do not need a Gigabit modem and want to save money, you do have a much cheaper gateway shown in this comparison chart below.

Combo ModemYesYesYes
Download Speed2 Gbps Mbps Mbps
CPU Chip GHz GHz GHz
Gig Ethernet Ports444
Data SheetSourceSourceSource
AmazonPricePriceRent $ from Cox

Important Note Regarding Cox Voice Modems: None of these modems are compatible with Cox Voice packages. They have limited your options in this field and you must use a Cox provided modem for the voice. However, that does not mean you are stuck using their router. You may use a modem you rent from them with your own WiFi router from the list in the next section.

Best Stand Alone Router for Cox WiFI

Newest Wireless AX Router TechnologyAmazon

Remember, you asked for the best. That means DOCSIS + Wireless AX. If you want a cheaper router, view this router buying guide which is based on house size.

While the All-in-One Router Gateways are stronger than the Panoramic WiFi modem issued by Cox, they are still not the strongest routers available on the market today. In order to have the strongest possible router, you will need to pick a stand-alone modem from the next list and pair it with a Wireless AX Router. This is our preferred method because it allows for 2 devices with more power.

Strongest? Wireless AX is here. The latest and newest in Wi-Fi standards. Cutting-edge hardware offering the best possible performance. With a full-on Quad-Core GHz CPU to handle a plethora of connected streaming devices simultaneously.
Easy to use for a beginner yet full of advanced options for a techie. USB Ports for network storage and FTP access. +more.

While this is our top choice and it is the most practical for most situations, some people have much larger houses(mansions) and a standard router will not provide ample coverage.

Router for a Mansion? This is where Wireless Mesh comes in. Cox&#;s Panoramic WiFi Pods use the wireless mesh system but at a much poorer performance level. You&#;re going to want the top of the line, the best, wireless mesh.

Best Approved Cox Modems

As mentioned above, if you truly want the best home wireless network, you will need a separate modem and router. The Wireless-AX and a Gigablast modem. And now for modems approved for Cox. This can be the most confusing topic for many because there are so many price points, performance tiers, and internet packages. No worries though, We break it down in these easy to read visual charts for you.

Modem Speed Tiers

Plan NameStarterEssentialPreferredUltimateGigablast
Download Speed10 Mbps30 Mbps Mbps Mbps Mbps
Upload Speed1 Mbps3 Mbps10 Mbps30 Mbps35 Mbps
Best ModemCMCMCM

The first step in choosing an approved modem is knowing how fast your internet is. Cox has several speed tiers at different price points. When buying a modem, there is no need to buy a modem approved for a higher speed if you never plan on upgrading. You would, however, buy a higher-rated modem if you plan on upgrading to Gigablast in the future.

Gigablast DOCSIS Modem
If you want the absolute best possible modem out on the market, then you must get the brand new DOCSIS modem which is ready for Gigabit speeds and the Cox Gigablast package. It will be standard someday, so now is the time. Do not worry, it&#;ll be a very long time before DOCSIS goes away, so you do not have to worry about your equipment becoming outdated for a decade. This with a Wireless-AX router or Wireless Mesh system will outperform the Cox Panoramic WiFi issued modem on all levels.

Cheaper DOCSIS Replacement Modem:
These modems are fine, in fact, perfect if you never plan on upgrading to Gigablast, the CM is an all-around great modem for any normal Cox package.

All modems we listed are supported. List of Cox supported modems.

TG Panoramic WiFi Gateway Review

Warning: The TG is actually on the bad modem list. Why is that? Because it has a flawed Puma 6 chip. This reason alone should be the reason you do not go with the Cox issued Panoramic WiFi modem.

What is &#;Panoramic WiFi&#;? It is just a fancy term or way for Cox to brand equipment that you can purchase on your own. They do this so that you have to pay them an extra $ a month. That comes out to $ a year.

Cox uses scare tactics and tries to convince you that if you buy your own modem it will become obsolete. They claim if you pay to rent theirs they will keep you up to date. The truth is, if you buy a DOCSIS modem it will not be obsolete for possibly over a decade and you will save a lot of money in the long run by not having to pay the extra rental fees. Have they ever even contacted you and tried to give you a free upgrade replacement modem? No, it&#;s not going to happen.

When you own your equipment you may use it wherever you move in the future. So if you move to a Comcast region, you&#;ll still have your own modem and router.

The bottom should be clear by now. In no universe should you pay Cox to rent an ARRIS TG modem when you know it has a bad chip. You know you can buy your own supported modem or gateway to save money in the long run while getting optimal performance.

Other Panoramic WiFi Modems That Cox Uses

You may rent a few other options from COX at a monthly fee. It is still recommended that you buy your own replacement from the list above.

Cox Approved Modem Summary

Now you know, hands down no question, to save money and get faster internet speeds you have to buy a new DOCSIS modem. You will save thousands of dollars over time. Assuming you’ll continue to have the internet in your home.

As for our personal opinion on Cox as an ISP, we prefer them. I have worked for DirecTV, Comcast, and AT&T. All horrible places to work(AT&T is the worst) and terrible massive corporations price-gouging customers and underpaying their employees. But you must choose one and Cox has the fastest internet at the best price range. Could it be cheaper? Heck yes but that is not an option. The bottom line is cable is a much better option than DSL. I never have outages with Cox, and I never need to reboot my modem or router.

Good luck, please share and feel free to ask questions below!


About The Author
gerry d networking tech support

Gerry D worked a long career in technical support with a strong networking background. With his advanced computer knowledge, he founded StickyStatic to help others make the right choice when it comes to tough networking decisions.

Gerry D was a Tier II Internet Tech Support Agent for many years working for the 2 largest internet providers in the United States. After that, he went on to high-end Tech Support in a large educational institution. So modems and routers are some of his favorite toys. He wants to make sure you leave here with the right choice for your home wireless, happy enough to recommend StickyStatic to your friends. Please Sharesubscribe button link

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How to Self-Install Cox

Step by step guide to Cox self-installation

Your internet package determines the self-installation process. We’ve broken down the self-installation instructions accordingly.

Regardless of which internet package you select, the first five steps generally remain the same. After the first five steps, follow either the directions for the cable modem or the Cox Gateway. That is, if you purchase cable internet with a modem, follow those instructions. And if you opt for the Cox Gateway, use those directions.

1. Check the equipment

Whether the equipment ships to your home or you pick it up at a local Cox Communications store, check the box’s contents before beginning the installation process. You should see a modem or Cox Gateway, coaxial cables, a power adapter, an Ethernet cord, a cable filter, and a set of instructions.

2. Find the perfect spot for your modem

Before you pull all the equipment out of the box, figure out where to set it up. You want a central location so that the internet signal can travel unimpeded throughout your home.

3. Power off computers and laptops

To prevent unexpected power surges and other setup oddities, power down the device you plan to use to activate your account. It’s just a precaution, but it could ultimately prevent a call to technical support.

4. Plug in the coaxial cable

Once you’ve chosen a suitable location, connect the coaxial cable to the wall connection. Next, connect it to the cable port on the modem.

5. Connect to power

Plug in the power adapter to the wall first and the modem second.

6. Follow the steps for your equipment

Depending on if you opted for cable internet with a modem or the Cox Gateway, you’ll need to follow different steps. Find the corresponding section for your equipment below.

  1. View the list of approved retail modems for your tier of Internet service using the links above for Cox, Comcast or Charter. (If you are also a Comcast, Cox, or Spectrum Home Phone customer, please read the Home Phone FAQs on their sites for additional instructions.)
  2. Buy your modem at a local retailer or online. Connect your modem at home using the instructions provided by the manufacturer. If you are replacing an identical or similar modem (SB for example), all you need do is change out the modem by unplugging the Ethernet, Cable, and Power cords from the old modem and plugging the three cords into the new modem. Be sure to replace your old power supply with the new power supply which came with the new modem.
  3. Call your cable company's Customer Care Department to activate your new modem on your Internet service. Provide the Cable Modem ID (MAC address), usually found on the bottom of the modem as well as the box it came in. Note that some companies offer an online installation option. You can also try contacting them via live chat if you don't wish to call.
  4. They may require you to reboot your system. Simply unplug your new modem (and unplug your router if you have one), wait 10 seconds and plug both back in, restart your computer. Open a browser and check for internet activity.
  5. Once your new modem is activated, drop off your leased modem at the local cable store. You must return the leased modem to stop the monthly recurring Internet Modem rental fees.
  6. When you call, you can often request a box with a shipping label to return the rented modem so you don't have to go to the service center yourself.
  7. If you have internet phone service the cable companies usually include the modem in the cost of the phone service and don't want you to change modems.

Replace cable modem cox

Replacing Cox cable modem.


Cox Communications is a brand of Cox Enterprises that offers high-speed Internet, cable, telephone, and home automation services to residential areas nationwide. They are the third-largest cable television provider in the US, servicing over million customers nationwide.

Cox’s wide offering of services and Internet speed tiers allows you to pick and choose the service that best fits your needs. From their Internet only plans – Cox Internet Preferred, Internet Ultimate, or Gigablast – to their bundled packages – Cox Bronze, Silver, Gold or Platinum Bundle – Cox has many options to choose from. For more information about Cox’s bundles and deals or to see if Cox is available in your area, click here.

To learn more about Cox, please click here.

How do I replace my Cox Cable Modem?

If you choose to save money on rental fees by using your own Cable Modem or Cable Modem Router with Cox, you will first need to check if your equipment is Cox Certified. Cox has put together a list of DOCSIS and DOCSIS devices that meet their service and performance requirements compatible with all Cox High Speed Internet packages.

Is my Cable Modem compatible with Cox?

To view a list of compatible modems, click here.

How do I activate and install my Cable Modem with Cox?

Before proceeding to activate your own Cable Modem with Cox, you will need to locate the Serial Number and MAC Address. From here, you will click here to look up your account by Service Address, Account Number, or Cox User ID. Once your preferred method has been selected, complete the required information to access your account and follow the guided instructions to activate your service and device.

To activate your own Cable Modem, click here.

Recommended Cable Modems for Cox

Regardless of which speed tier you end up choosing with your Cox service, NETGEAR has a Cable Modem or Gateway option for you. Our Cable Modems are designed to provide you with better overall speeds, quality equipment, and best of all, money saved from monthly ISP equipment rental fees! Below is a chart of Cox-certified Cable Modems and Cable Modem routers from NETGEAR, designed to make sure you get the most out of your Internet service.

How to install your Cox Internet Panoramic Wifi Gateway (PW3)

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